Assistant Supervisor
Embark Behavioral Health
Summary
New Haven serves adolescent girls (ages 14–18) and their families through trauma-informed, relationship-based care. With campuses in Spanish Fork and Saratoga Springs, we offer a warm, home-like setting that blends therapeutic support with accredited academics. Our focus areas include trauma recovery, family systems, emotional regulation, and mental health.
Job description
Responsibilities
- Lead with Purpose: Supervise and support Mentors during shifts, recognizing standout performance and fostering a positive team culture.
- Strategic Delegation: Assign responsibilities effectively to ensure smooth, efficient shift operations.
- Talent Onboarding: Partner with HR to identify, hire, and onboard the right candidates for long-term success.
- Thorough Orientation: Guide new hires through a structured, checklist-based on-shift orientation.
- Continuous Development: Facilitate weekly training sessions and provide ongoing coaching to elevate team performance.
- Performance Oversight: Monitor and evaluate staff performance regularly, with formal quarterly reviews.
- Accountability & Discipline: Address performance issues professionally using structured disciplinary protocols.
- Clear Communication: Share key shift updates during handoffs to maintain continuity and transparency.
- Team Representation: Advocate for your shift during interdisciplinary Treatment Team meetings.
- Safety Leadership: Conduct quarterly safety drills and model best practices to maintain a secure environment.
Qualifications
- Meets Core Requirements: Must be 21+, hold a high school diploma (or equivalent), a valid driver’s license with a clean record, and pass a Utah State background check.
- Committed and Prepared: Willing to commit for a minimum of 8 months and obtain a Food Handler’s Permit before starting.
- Policy-Savvy: Well-versed in company policies, hiring and disciplinary procedures, and Mentor responsibilities.
- Student-Centered Knowledge: Understands student challenges, behavioral disorders, and medication protocols.
- Leadership-Driven: Leads by example with strong teaching, motivational, and team-building skills.
- Professional Collaboration: Works effectively with interdisciplinary teams including therapists and nurses.
- Calm Under Pressure: Skilled in communication, prioritization, and safely managing crisis situations when needed.
Requirements
- Must be 21+
- High school diploma or equivalent
- Valid driver’s license with a clean record
- Pass a Utah State background check
- Commit for a minimum of 8 months
- Obtain a Food Handler’s Permit before starting
- Well-versed in company policies, hiring and disciplinary procedures, and Mentor responsibilities
- Understands student challenges, behavioral disorders, and medication protocols
- Leads by example with strong teaching, motivational, and team-building skills
- Works effectively with interdisciplinary teams including therapists and nurses
- Skilled in communication, prioritization, and safely managing crisis situations
Company overview
Embark Behavioral Health is a leading national network of behavioral health treatment centers specializing in comprehensive mental health care for adolescents and young adults. Founded in 1995 and headquartered in Chandler, Arizona, the organization operates more than 30 outpatient centers and residential treatment programs across the United States. Embark offers a full continuum of evidence-based services including wilderness therapy, residential treatment centers, partial hospitalization programs, intensive outpatient programs, and virtual counseling. The company is distinguished by its bold mission to reverse the trends of adolescent and young adult anxiety, depression, and suicide by 2028. With over 25 years of specialized experience, Embark utilizes innovative therapeutic approaches like their CASA framework (Commitment, Acceptance, Security, and Attunement) to build healing bonds with patients and families. The organization serves thousands of clients annually through its nationwide network, providing personalized treatment plans for conditions including anxiety, depression, eating disorders, substance use, and trauma-related disorders. Embark accepts most major insurance plans and maintains accreditation from organizations including The Joint Commission, demonstrating its commitment to quality care standards.