Assistant Supervisor
New Haven
Summary
New Haven serves adolescent girls (ages 14–18) and their families through trauma-informed, relationship-based care. With campuses in Spanish Fork and Saratoga Springs, we offer a warm, home-like setting that blends therapeutic support with accredited academics. Our focus areas include trauma recovery, family systems, emotional regulation, and mental health.
Job description
Responsibilities
- Lead with Purpose: Supervise and support Mentors during shifts, recognizing standout performance and fostering a positive team culture.
- Strategic Delegation: Assign responsibilities effectively to ensure smooth, efficient shift operations.
- Talent Onboarding: Partner with HR to identify, hire, and onboard the right candidates for long-term success.
- Thorough Orientation: Guide new hires through a structured, checklist-based on-shift orientation.
- Continuous Development: Facilitate weekly training sessions and provide ongoing coaching to elevate team performance.
- Performance Oversight: Monitor and evaluate staff performance regularly, with formal quarterly reviews.
- Accountability & Discipline: Address performance issues professionally using structured disciplinary protocols.
- Clear Communication: Share key shift updates during handoffs to maintain continuity and transparency.
- Team Representation: Advocate for your shift during interdisciplinary Treatment Team meetings.
- Safety Leadership: Conduct quarterly safety drills and model best practices to maintain a secure environment.
Qualifications
- Meets Core Requirements: Must be 21+, hold a high school diploma (or equivalent), a valid driver’s license with a clean record, and pass a Utah State background check.
- Committed and Prepared: Willing to commit for a minimum of 8 months and obtain a Food Handler’s Permit before starting.
- Policy-Savvy: Well-versed in company policies, hiring and disciplinary procedures, and Mentor responsibilities.
- Student-Centered Knowledge: Understands student challenges, behavioral disorders, and medication protocols.
- Leadership-Driven: Leads by example with strong teaching, motivational, and team-building skills.
- Professional Collaboration: Works effectively with interdisciplinary teams including therapists and nurses.
- Calm Under Pressure: Skilled in communication, prioritization, and safely managing crisis situations when needed.
Requirements
- Must be 21+
- High school diploma or equivalent
- Valid driver’s license with a clean record
- Pass a Utah State background check
- Commit for a minimum of 8 months
- Obtain a Food Handler’s Permit before starting
- Well-versed in company policies, hiring and disciplinary procedures, and Mentor responsibilities
- Understands student challenges, behavioral disorders, and medication protocols
- Leads by example with strong teaching, motivational, and team-building skills
- Works effectively with interdisciplinary teams including therapists and nurses
- Skilled in communication, prioritization, and safely managing crisis situations
Company overview
New Haven is a mental health care organization dedicated to providing comprehensive behavioral health services to individuals and communities. As a healthcare provider specializing in mental wellness, the company offers a range of therapeutic interventions, counseling services, and psychiatric care designed to address various mental health conditions. Their services typically include individual therapy, group counseling, crisis intervention, and specialized treatment programs for conditions such as depression, anxiety, trauma, and substance use disorders. The organization focuses on delivering patient-centered care through evidence-based practices and a multidisciplinary approach involving licensed therapists, psychiatrists, and mental health professionals. New Haven emphasizes creating supportive environments that promote recovery, resilience, and improved quality of life for clients. Their commitment to mental health advocacy and community outreach positions them as an important resource in addressing the growing need for accessible mental health services. The organization operates with a mission to reduce stigma around mental health issues while providing compassionate, effective treatment options tailored to individual needs.