Assistive Technology Professional

Job Purpose

The Assistive Technology Professional (ATP) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role.

Key Responsibilities

• Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders.
• Actively collaborate with an interdisciplinary team, including physicians, therapists (PT, OT, SLP), clients and caregivers to develop individualized plans of care.
• Recommend appropriate CRT equipment and associated interventions based on client's identified physical needs and mobility goals.
• Manage/Facilitate efficient procurement processes from equipment specification through delivery.
• Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities.
• Deliver and fit equipment, assuring that functional goals established at the evaluation are met.
• Provide thorough training and education to clients, families and caregivers on the safe and effective use of recommended equipment.
• Complete/maintain accurate and detailed documentation pertaining to client interactions in a timely manner.
• Attain/exceed annual sales goals and objectives as established at beginning of each fiscal year.
• Consistently review and report on sales calls, sales outcomes, and sales opportunities.
• Maintain all certifications and licenses, obtaining all required continuing education annually.
• Maintain eligibility status with various vendor systems as required.
• Keep abreast of funding requirements and learn the wide variety of products and manufacturers Numotion contracts with.
• Develop and maintain new and existing relations with various referral sources.
• Provide excellent customer service for all internal and external customers.

Required Qualifications, Skills, and Experience

• Bachelor's degree in related field or an equivalent combination of education and relevant experience will be considered.
• Valid Assistive Technology Professional (ATP) certification.
• Demonstrate critical thinking, interpersonal and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions.
• Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
• Must have valid Drivers License.

Preferred Competencies and Qualifications

• Minimum one (1) year experience working with complex rehabilitation technology.
• Ability to prioritize multiple tasks, responsibilities and projects independently and effectively.
• Previous experience in selling DME equipment.
• Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
• Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices.
• Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
• Ability to perform thorough and competent seating/mobility, assistive technology, and rehab equipment evaluations.

Physical Work Requirements

• Frequent use of hands, wrists, fingers associated with computer equipment.
• Prolonged periods of time working at a desk and/or on a computer.
• Occasionally move and reach with arms and hands.
• Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed.
• Ability to communicate effectively.
• Ability to work overtime as needed.