Associate Director, Analytics Governance & Operations

Job Description Summary

This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require travel per the manager’s discretion.

The US Insights & Analytics (I&A) organization engineers the optimal decision environment for the US business by orchestrating, integrating, and synthesizing insights and analytics across therapeutic areas, functions, and the enterprise. Enterprise I&A drives enterprise decision environments through integrated executive analytics and portfolio insights that enable the organization to prioritize investments, track performance, and shape strategic direction.

The Associate Director, Analytics Governance & Operations leads analytics governance operations, stewardship coordination, organizational reporting, knowledge management, and operational modernization for the Decision Intelligence & Analytics Capabilities organization.

The Associate Director modernizes recurring governance, stewardship, reporting, planning, and portfolio administration processes through standardized workflows, reusable assets, self-service solutions, automation, and agent-enabled approaches that improve consistency, productivity, scalability, and execution effectiveness.

Key Responsibilities

• Owns governance operations, stewardship operations, portfolio administration, organizational reporting, reusable assets, knowledge management, enablement programs, and operational modernization initiatives supporting the Decision Intelligence & Analytics Capabilities organization.
• The role supports capability leaders by operationalizing governance, stewardship, planning, reporting, modernization, and performance management processes, but does not own governance decisions, capability strategies, requirements prioritization, capability roadmaps, adoption strategies, or value realization decisions.
• The role partners with Strategy, Platforms & Technology (SPT) and AI & Platform Products to implement automation and agent-enabled operational workflows, but does not own platforms, engineering, technical architecture, automation technologies, or agent development. The role supports consistent execution across US and HYD teams through common operational processes, reusable assets, reporting, and governance support.
• Administers governance forums, stewardship workflows, issue intake, escalation management, and resolution tracking processes supporting capability leaders and data stewards.
• Maintains portfolio reporting, roadmap documentation, initiative tracking, dependency registers, organizational scorecards, and leadership dashboards.
• Develops and maintain reusable operational tools, templates, playbooks, workflow assets, reporting solutions, knowledge repositories, and self-service resources.
• Coordinates governance operations, stewardship workflows, reporting processes, operational metrics, and reusable asset management across US and HYD teams

Essential Requirements

• Minimum 6+ years of experience in analytics operations, business operations, PMO, governance, reporting, portfolio administration, or related functions.
• Bachelor's degree required. Advanced degree in Business, Operations, Analytics, Information Systems, Management, or a related field preferred.
• Fluent English; other languages desirable.
• Experience supporting governance, stewardship, reporting, documentation, issue management, organizational planning, performance management, or portfolio administration.
• Experience coordinating cross-functional initiatives in matrix organizations and supporting global operating models.
• Pharmaceutical, biotechnology, healthcare, life sciences, analytics, data, technology, or transformation experience preferred.