Associate Director, Business Insights & Analytics
Cytokinetics
Summary
As a key member of the Business Insights and Analytics team within the commercial domain of Cytokinetics, you will provide measurement and analytics to a broad array of data sources (access, payer, patient services/hub, trade, specialty pharmacy) to drive business decision making across market access, patient experience & operations, and trade & distribution. Owning the payer, access, and patient experience analytics roadmap, you will partner directly with Value and Access, Patient Experience & Operations, Trade & Distribution, Field, and other cross functional leaders, with a clear line of sight from your measurement & analysis to business and patient impact.
Job description
Responsibilities
Business Partnership & Problem Framing
- Act as a direct strategic partner to internal stakeholders in Value & Access, Treatment Experience & Patient Operations, Marketing, Finance, and Trade & Distribution by framing key business questions as tractable analytical problems that align to brand objectives.
- Partner cross-functionally to understand commercial strategies, prioritize use cases by expected business impact, and translate business needs into practical measurement plans and actionable analytical solutions.
- Collaborate closely with Value & Access & Finance to assess impact of payer scenarios on demand/volume trade-offs and revenue elasticity to support forecasting and strategic decision making.
Business, Market & Performance Insights
- Analyze business performance and market data from industry (e.g., payer policy and lives data, payer level Rx trends) and internal (e.g., reimbursement trends, patient treatment status, adherence, patient operations, trade and distribution) sources to answer key business questions, identify trends, and proactively uncover optimization opportunities across in-line and pre-launch brands.
- Own the payer mix model to quantitatively assess the impact of payer coverage, utilization management, restrictions, and mix on demand and forecast assumptions.
Measurement & Analytics
- Design, build, and deploy measurement frameworks and analytics, taking these solutions from synthesis of key business needs and requirements, through validation, production deployment, and monitoring.
- Collaborate with Business Insights & Analytics Data Science partners to design measurement studies, experiments, and predictive capabilities to solve key analytics problems in the areas of payer, access, patient treatment journey, and trade & distribution.
Patient & Customer Analytics
- Lead customer analytics focused on payer and access (e.g., performance by plan, pull through, plan level enablers or barriers).
- Proactively seek to improve the patient journey by identifying trends and assessing opportunities and barriers of care optimization.
- Analyze trade and distribution trends at the corporate, Specialty Pharmacy, and IDN levels (e.g., shipments, dispenses, etc.).
Insight Delivery & Automation
- Partner with BI and IT teams to design intuitive dashboards and self-service tools, standardize metrics, consolidate redundant reports, and automate recurring reporting and analytics so insights reach stakeholders at scale.
- Partner with internal data strategy and data governance to ensure consistency and standardization in metric definition and use through approved data foundations.
- Ensure metric understanding with key stakeholders and be a steward for best practices in standardization and governance.
Communication & Influence
- Translate analytical results into compelling narratives and recommendations that earn stakeholder buy-in and drive action towards intended outcomes and commercial plans.
- Communicate complex concepts tailored to a wide variety of partners including market access, patient treatment experience, trade & distribution, finance, and legal/compliance.
Requirements
- Master's or PhD in Business Analytics, Statistics, Economics, Computer Science, Data Science, or a related quantitative field with 7+ years of hands-on experience in pharmaceutical analytics disciplines
- Alternatively, a bachelor's degree in the above fields with 10+ years of similar hands-on experience
- Proficiency in Python, SQL, notebooks (Jupyter, Hex, CoLab, or similar), and cloud IDEs (Databricks, Snowflake, BigQuery, or similar)
- Working proficiency with BI tools such as Tableau or Power BI
- Broad knowledge of pharmaceutical commercial functions and the data and technology environments that support them
- Excellent communication and interpersonal skills with the ability to influence cross-functional and executive stakeholders through data-driven storytelling
- Demonstrated success driving cross-functional initiatives from ideation through production
- Experience managing analysts, consulting partners, or offshore analytics teams
- Preferred: Deep expertise in pharmaceutical payer dynamics, patient treatment experience & operations, and/or trade & distribution
- Preferred: Extensive experience working with HUB / patient services data, specialty pharmacy data, and patient journey analytics
Benefits
- Stock Options
- Restricted Stock Units
- Medical, Dental & Vision
- Life & Disability Insurance
- 401(k) Matching
- Learning Stipend
- Wellness Stipend
- Paid Time Off
Company overview
Cytokinetics, Incorporated is a late-stage biopharmaceutical company headquartered in South San Francisco, California, specializing in muscle biology research and drug development. Founded in 1997 by leading scientists from Stanford, UCSD, and UCSF, the company focuses on discovering, developing, and commercializing first-in-class muscle activators and next-in-class muscle inhibitors for debilitating diseases characterized by impaired or declining muscle function. With over 25 years of scientific expertise, Cytokinetics has built a robust pipeline targeting cardiovascular and neuromuscular conditions including heart failure, hypertrophic cardiomyopathy, and amyotrophic lateral sclerosis (ALS). The company's innovative approach centers on directly targeting the sarcomere, the fundamental unit of muscle contraction, to develop potential treatments that may preserve and extend independence for patients. Cytokinetics operates as a publicly traded company (NASDAQ: CYTK) and has established itself as a leader in muscle biology with more than 115 publications, over 100 clinical trials, and hundreds of issued patents.