Associate Director: Clinical Supply Chain- Logistics and Vendor Management

Responsibilities

• Ensure set-up and successful operation of logistics network and logistics toolbox in assigned regions for execution of clinical trials
• Determine distribution strategy and ensure the transportation process and vendor performance comply with Amgen quality requirements and local and regional regulations
• Own relationships with key strategic vendors and develop the relationship in line with business needs. Drive value creation.
• Establish effective working relationships with key partners and represents DSC in Amgen networks and cross-functional projects
• Accountable for significant distribution budget
• Guided by general policies and management guidance, independently determines strategy and day-to-day execution and manages assigned budget
• Accomplishes results through coaching and advising professional team members. Is responsible for staff development and ensures team members receive the appropriate and timely training, allocates resources.
• Owns logistics vendor portfolio and drives continuous value creation.
• Contributes to crafting DSC strategy, long- and mid-term implementation plans and goals. Translates these into actionable departmental and individual goals.
• Applies the MAP philosophy, defines individual goals, tracks progress of team members on projects and goals, provides feedback, prepares and performs individual performance reviews
• Is accountable for monitoring the of the logistics network and vendor performance using appropriate key performance indicators.
• Ensures that all processes are performed in a timely, compliant and efficient manner.
• Ensures that processes are set-up and executed in compliance with existing regulations: GMP. GDP, Annex 13 etc.
• Provides guidance and technical advice and becomes actively involved as required.
• Seeks continuous improvement of processes & procedures, initiates and coordinates improvement initiatives.
• Works closely with peers, partners and global counterparts to achieve global alignment
• Manages the relevant interfaces between the internal and external functional groups involved in the development supply chain at various management levels
• Support the development and execution of the clinical logistics technology roadmap, partnering with internal Digital, Technology & Innovation (DTI teams), Data Sciences and external service providers to align technology capabilities with business needs.
• Monitors the level of satisfaction from the customers and takes appropriate action when necessary.
• Represents the team/ department in cross-functional/ cross-site networks and projects
• Owns and drives execution of key projects related to process improvement, new capabilities/ process requirements and other projects as assigned
• Represents the DSC team in internal and external audits and inspections
• Effectively manages and reports out on distribution budget and continuously seeks efficiency opportunities.
• Willing to travel (up to 5-10% of time)

Basic Qualifications

• Doctorate degree and 3 years of supply chain industry experience OR Master’s degree and 7 years of supply chain industry experience OR Bachelor’s degree and 9 years of supply chain industry experience OR Associate’s degree and 12 years of supply chain industry experience OR High school diploma / GED and 14 years of supply chain industry experience
• In addition to meeting at least one of the above requirements, you must have a minimum of 3 years’ experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources. Your managerial experience may run concurrently with the required technical experience referenced above

Preferred Qualifications

• Bachelors or Masters degree or equivalent in logistics/ Supply Chain, business administration or life science.
• At least 6 year’s relevant working experience, preferably in the biotechnology or pharmaceutical industry, with a strong knowledge of supply chain management, logistics principles, international trade principles and clinical development principles.
• At least 3 years of supervisory experience of Bachelor/Master level staff in a (project) management environment and in an international and regulated environment
• Subject-matter expert knowledge of transportation, vendor management and temperature-controlled logistics
• Working knowledge and understanding of GMP regulations, advanced understanding of GDP (Good Distribution Practices) guidelines and SOX regulations
• Operational Excellence/ continuous improvement expertise.
• General understanding of regulatory guidelines impacting clinical supplies (i.e. GxP, ICH guidelines, Clinical Trial Directive)
• Experience in working in an international environment
• Fluency in English, both in oral and written communication
• Advanced experience in MS Office applications
• Experience in using ERP systems, preferably SAP
• Leadership curriculum certification
• Project Management certification (PMP, IPMA)
• APICS certification

Key Competencies

• Strong coaching and management skills
• Strong communication, presentation and facilitation skills
• Effective influencing and leadership skills.
• Sound relationship management and organizational skills
• Skilled negotiator, understanding of resource management
• Results- and process- oriented, strong adherence to timelines
• Ability to handle multiple responsibilities and priorities simultaneously in a fluid environment with time pressures.
• Initiator with analytical, problem solving and decision making skills
• Ability to operate in a team or matrix environment
• Self-leadership & motivation
• Thinks strategically, has a general understanding of company priorities and direction and translates these into actionable plans
• Team player in cross-functional and international setting
• Provides guidance in the design and implementation of organization-wide projects and systems
• Considers financial implications of decisions and sets priorities to meet business needs
• Able to distill complex information into a logical concise manner for senior management
• Experience in dealing in changing and ambiguous environment
• Able to act on operational, tactical and strategic level
• Role model for Amgen’s values and Leadership Attributes