Associate Director, Commercial Data Product Owner- Medical Affairs

Responsibilities

Roadmap Execution & Product Delivery

• Translate the strategic roadmap into delivery plans, backlogs, and release schedules; track scope, dependencies, and timelines with Analytics, Medical and IT.
• Facilitate planning, backlog refinement, retrospectives and support end-to-end delivery from requirements through deployment.
• Maintain product documentation, release notes, and versioning; ensure modeling artifacts and catalog entries are part of the definition of done.

Stakeholder Engagement

• Engage CASA, Analytics, Brand, Sales, Medical Affairs (including MSLs, Medical Information, and HEOR/RWE), and Market Access stakeholders to capture requirements and translate business workflows into user stories, acceptance criteria, and technical specifications.
• Facilitate regular stakeholder touchpoints and collaborate with domain owners to validate data definitions, glossary terms, and domain boundaries.

Data Governance

• Support implementation and enforcement of data governance frameworks, ownership structures, and stewardship roles across commercial data domains.
• Track compliance metrics, identify gaps, and contribute to data quality rules, lineage documentation, and issue management workflows in alignment with BMS policies.
• Apply heightened governance to Medical Affairs data, including safeguarding HCP interaction and scientific engagement data, maintaining separation between promotional and non-promotional data.

Data Modeling & Domain Design

• Support design and implementation of logical and physical data models.
• Contribute to commercial domain definitions and maintain version-controlled model documentation following governance review processes.

Data Catalog Management

• Support build-out and adoption of the enterprise data catalog ensuring datasets are catalogued with accurate metadata, lineage, and ownership.
• Monitor catalog completeness, close gaps, and enable automated metadata capture through pipeline and governance workflow integration.
• Partner with teams to asses and source new external data sources that may be relevant to Medical Affairs and Commercialization teams.

Data Quality & Operational Excellence

• Monitor data quality dashboards; escalate completeness, latency, and accuracy issues to appropriate teams.
• Track operational KPIs (e.g., refresh SLAs, uptime) and support incident triage, root-cause analysis, and resolution.

Adoption, Vendor & Budget Support

• Develop enablement plans including training, user guides, and dashboards; track usage metrics and synthesize feedback to drive refinements.
• Support vendor management, SLA monitoring, budget tracking, and research of new technology and tooling options.

Qualifications

• Bachelor’s degree in information systems, Data, Life Sciences, Business, or related field; advanced degree preferred.
• Minimum 5 years of experience in data products, data governance, MDM, analytics enablement, or commercial data within pharmaceutical or life sciences organizations.
• Experience with data governance principles, data catalog platforms, and metadata management
• Demonstrated ability to lead delivery and execution through strong stakeholder engagement and cross‑functional collaboration (Commercial, Analytics, IT, Compliance, vendors).
• Experience with Medical Affairs data domains (e.g., medical inquiry management, KOL/MSL engagement, publications, evidence generation) and the compliance considerations that distinguish them from commercial data, such as promotional/non-promotional separation and HCP privacy

Key Competencies Desired

• Working knowledge of modern data platforms and lakehouse architectures (e.g., Databricks) and how curated data products are delivered and consumed.
• Strong understanding of operational data governance, including ownership, definitions, classification, approved usage, and privacy/retention controls.
• Experience implementing and monitoring data quality controls and coordinating issue resolution across data pipelines and vendors.
• Familiarity with metadata and data cataloging to support discoverability, certification, and governed self‑service access.
• Exposure to third‑party commercial data and operationalization of licensing, redistribution, and retention constraints.
• Understanding of the regulatory and compliance landscape governing Medical Affairs data (e.g., PhRMA Code, off-label inquiry handling, HCP transparency/Sunshine Act reporting) and how it shapes data access, classification, and usage controls.