Associate Director, Commercial Strategy and Operations

The Opportunity

Lead initiatives that redefine the future of medical grade skincare. In the role, you will partner with senior leaders to identify, prioritize, and manage complex strategic challenges across our enterprise. This role offers a unique opportunity to leverage your elite consulting expertise, strategic vision, and operational excellence to drive measurable business impact—all while developing your leadership capabilities in an environment that rewards bold thinking and transformative execution.

The Associate Director will lead high-impact strategic and project management initiatives across Alastin, translating business priorities into clear action plans and measurable results. This role will assess operations, uncover growth and efficiency opportunities, and mobilize cross-functional teams to execute with discipline and speed. Serving as a critical bridge between strategy and execution, the Associate Director will combine strong project leadership, executive communication, and stakeholder engagement to deliver on key priorities.

Key Responsibilities

• Lead complex, strategic performance improvement projects across Alastin, applying advanced operational excellence principles and execution
• Partner with Director and VP-level stakeholders to identify, prioritize, and solve mission-critical business challenges through structured problem-solving and project management
• Analyze operations, systems, and processes to diagnose root causes, synthesize, and identify high-value transformation opportunities
• Deliver executive level communication materials for cross enterprise updates
• Direct cross-functional teams spanning business technology, marketing, sales, commercial excellence, operations, and additional stakeholders to navigate competing priorities and deliver strategic outcomes
• Develop, manage, and evolve sophisticated project plans, establishing clear goals, critical milestones, strategic deliverables, and meaningful performance metrics
• Secure executive-level buy-in and investment through compelling business cases that align with organizational strategy and demonstrate tangible value creation
• Challenge status quo thinking through intellectual curiosity and hypothesis-driven problem-solving that transforms ambiguous challenges into structured solutions
• Provide thought leadership across multiple concurrent strategic initiatives, balancing competing priorities while maintaining exceptional quality standards
• Lead matrix teams through complex change initiatives, providing clear direction, removing barriers, and fostering a culture of excellence and accountability
• Maintain close communication with senior leadership, providing strategic updates on project impact and proactively addressing emerging business needs

Qualifications

• Bachelor's degree required; MBA or advanced degree strongly preferred
• 8+ years of experience leading strategic and operational improvement programs, with significant exposure in skincare, pharmaceuticals, medical device, or dermatology industry
• Proven track record of leading high-impact strategic initiatives, preferably from experience at a top-tier strategic consulting firm (McKinsey, BCG, Bain, etc.)
• Advanced expertise in applying sophisticated data analytics tools and AI platforms to generate actionable business insights and drive strategic decision-making
• Demonstrated ability to lead cross-functional teams in a complex, matrix environment and navigate competing organizational priorities
• Exceptional stakeholder management skills with proven ability to influence senior leadership and secure executive buy-in
• Advanced project management expertise with experience leading enterprise-level transformation initiatives
• Strategic mindset with demonstrated ability to connect tactical execution to broader organizational objectives
• Outstanding communication skills with the ability to present complex concepts clearly and persuasively at all organizational levels
• Demonstrated success in leveraging artificial intelligence to transform business processes and create competitive advantage