Associate Director Delivery Excellence Partner

Primary Responsibilities

• Drive team-level planning and delivery outcomes through agile practices (backlog prioritization, release planning, OKR coaching, and TBR accountability) connecting day-to-day execution support to delivery progress to broader team goals.
• Lead day-to-day transformation pull-through at the team level, coaching teams through operating model changes and tailoring interventions to assess readiness, address adoption barriers, and accelerate adoption across business and CEI functions.
• Embed new capabilities into the team's workflow and champion marketer upskilling to build the mindset, skillset and toolset each team member needs to thrive in the future operating model.
• Monitor team-level adoption metrics with the transformation team, translating signals into actionable insights that inform coaching priorities and risk mitigation.
• Partner closely with Marketing Product Owners to strengthen team progress, prioritization, accountability, and delivery against business outcomes.
• Partner with Business Engagement Teams to translate enterprise capabilities and transformation priorities into practical, team-level activation plans tailored to business and brand needs.
• Coordinate cross-squad dependencies and track transformation adoption at the team level, proactively managing sequencing, hand-offs, and risks across the governance model.
• Collaborate closely with Delivery Excellence Chapter Leads, Transformation Leads, Business Engagement Teams, Marketing Product Owners (MPOs), Architects, and CDLs to drive delivery excellence, enable capability adoption, manage change, and support successful business outcomes.

Education Minimum Requirement

Bachelor's Degree required.

Required Skills and Competencies

• 5+ years of experience in agile delivery or transformation execution roles, ideally with exposure to marketing, brand, or commercial environments.
• Demonstrated experience embedding in cross-functional squads and facilitating teams through delivery against outcome-based goals.
• Strong change orientation with hands-on understanding of how transformation lands at the team level and effective coaching through new ways of working.
• Analytical orientation with the ability to interpret delivery metrics and team-health signals, translating them into actionable coaching and escalation priorities.
• Strong communication and interpersonal skills to build trusted partnerships across marketing, transformation, and change stakeholders.
• Demonstrated ability to build team capability over time.

Preferred Experience and Skills

• Commercial sales, promotions or marketing experience.
• Scrum certified and/or experience in a Scrum Master or Agile methodology.
• Strong understanding or experience with change management.
• Experience leading a large field or HQ change initiative.
• Project Management experience and/or certifications.
• Strong understanding of the end-to-end marketing process.
• Ability to navigate ambiguity and support others through mentoring.
• Understanding of compliance concepts and application.

Position Location: This role has a Hybrid working arrangement, with 3 days per week in the Upper Gwynedd office.