Associate Director, DevOps

Key Responsibilities

• Define, govern, and execute the enterprise DevOps roadmap tailored for APEX initiatives, accelerating delivery velocity, quality, and platform resilience across global product squads.
• Foster an AI-native operational culture across the engineering organization, leveraging AI coding assistants, automated test generation, and agentic workflows to streamline deployment pipelines and enhance developer productivity.
• Prepare and present executive summaries, capability roadmaps, and delivery metrics (such as DORA metrics and deployment lead times) to senior leadership.
• Partner closely with software engineering and Product teams to align DevOps frameworks with day-to-day agile execution, serving as the primary senior escalation point for release and delivery operations.
• Define and enforce automated release governance, continuous delivery patterns, and blue/green or canary deployment strategies to ensure secure, compliant, zero-downtime releases across enterprise applications.
• Champion Infrastructure as Code (Terraform) and pipeline automation (GitHub Actions), eliminating manual toil, establishing self-service developer environments, and enforcing standardization.
• Direct, coach, and inspire a global team of DevOps and platform engineers, fostering continuous experimentation, engineering excellence, and cross-functional collaboration.
• Manage the squad’s operational budget, software licenses, and cloud capacity planning, building clear business cases for strategic tooling and platform investments.
• Direct partnerships with key technology and DevOps tool providers, standardizing toolsets, tracking SLAs, and maximizing ROI across the APEX development ecosystem.
• Embed automated security scans, compliance-as-code guardrails, and full-stack observability into pipelines to meet stringent healthcare regulatory standards.
• Maintain deep technical fluency, readily engaging with engineering squads to troubleshoot pipeline failures, refine deployment architectures, and unblock critical path deliverables.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering, or a related technical discipline.
• Minimum of 7+ years of progressive technical leadership experience in DevOps, Cloud Platform Delivery, and Release Management, including demonstrated success directly managing, mentoring, and scaling high-performing technical squads.
• Practical familiarity with adopting modern AI developer tooling, AI coding assistants, and agentic workflows to accelerate delivery, optimize workflows, and drive operational efficiency.
• Advanced technical proficiency with AWS core services (IAM, VPC, EKS/ECS, Lambda, Load Balancing, KMS) and Infrastructure as Code using Terraform.
• Proven track record designing and maintaining enterprise-scale CI/CD pipelines utilizing GitHub, GitHub Actions, containerization (Docker, Kubernetes), and modern artifact repositories.
• Demonstrated capability to oversee squad operational budgets, forecast cloud/tooling expenditures, and present strategic business cases to senior executive stakeholders.
• Outstanding verbal and written communication skills, with a proven ability to translate complex DevOps architectures and delivery strategies into executive-ready narratives.

Preferred Qualifications

• Relevant certifications in AWS (e.g., AWS Certified DevOps Engineer), DevOps methodologies, or enterprise platforms (Salesforce / Veeva).
• Hands-on experience implementing DevSecOps, automated policy-as-code, and compliance guardrails within a regulated healthcare, life sciences, or GxP environment.
• Solid grounding in Site Reliability Engineering principles, error budgeting, and telemetry platforms (e.g., Datadog, Prometheus, Dynatrace).