Associate Director, Employment Conditions Product and Process Design

Key Responsibilities

Process & Product Ownership

• Own the design, governance, and lifecycle management of global employment condition processes and all related documentation, applying Product Lifecycle Management (PLM) principles to drive continuous evolution, standardization, and scalability
• Serve as the single accountable owner for employment condition change documentation, including social plans, collective bargaining agreements, work hour changes, template frameworks for standard and non-standard employment arrangements, amendments, country-specific variations, and other legislative employment condition changes
• Serves as the primary process and product owner for employment condition activities with no pre-existing ownership structure — requiring the ability to build structure in ambiguity
• Design and govern the end-to-end process for requesting, reviewing, approving, and implementing employment condition changes, balancing employee needs, legal accuracy, and operational efficiency
• Maintain and continuously improve a centralized repository of employment condition templates, policies, and process artifacts to ensure accessibility, version control, and audit readiness

Compliance & Risk Management

• Ensure ongoing US and global compliance with regulatory requirements and applicable employment laws across all countries and regions where BMS employees operate
• Monitor legislative and regulatory developments to proactively identify compliance obligations and operational impacts, translating changes into actionable process updates
• Partner with Legal and HR Business Partners to assess and mitigate risk, ensuring People Services processes reflect current legal requirements and minimize organizational exposure
• Establish and maintain a compliance monitoring framework for employment condition changes, including escalation protocols and accountability structures

Cross-Functional Partnership & Influence

• Partner strategically with HRIT, HRBP, Legal, Finance, and Centers of Excellence to assess cross-functional impacts to People Services, influencing decisions that ensure risk mitigation and optimal operational outcomes
• Lead and coordinate the PS due diligence process through comprehensive data-gathering, stakeholder engagement, and synthesis of findings to enable informed, timely decision-making
• Act as a subject matter expert and trusted advisor to internal PS stakeholders and senior leadership on employment condition topics, providing guidance on process, policy, and systems implications

Innovation & Continuous Improvement

• Monitor and evaluate emerging technologies and market trends relevant to employment conditions and HR operations, providing strategic insights and recommendations to enhance business competitiveness and innovation
• Champion a product mindset within People Services by applying structured methodologies to problem-solving, process improvement, and technology enablement
• Drive operational excellence initiatives that enhance the employee experience, reduce manual effort, and improve process cycle times across the employment condition landscape

Qualifications

Required

• Bachelor's degree (in Human Resources, Business Administration, Law, or a related field)
• 8+ years of progressive HR, employment law, or HR Operations experience, with a focus on employment conditions, labor relations, or HR process design
• Demonstrated experience managing complex, multi-stakeholder processes across global or matrixed organizations.
• Strong working knowledge of employment law and regulatory frameworks across the US and key global markets
• Proven ability to translate complex legal or operational requirements into clear, scalable processes and documentation
• Experience with HRIS/HR technology platforms (e.g., Workday) and process documentation tools

Preferred

• Advanced degree (JD, MBA, or Master's in HR/Law) or equivalent professional certification (e.g., SHRM-SCP, PHR, or employment law certification)
• Exposure to Product Lifecycle Management (PLM) methodologies applied to HR processes or operations
• Prior experience in managing complex projects in a global organization