Associate Director of Commercial Business Operations

Your Mission

The Associate Director of Commercial Business Operations will serve as a strategic and operational partner to the Head of Commercial, helping enhance local operations, transfer best practices, and build stronger alignment between global and local teams, as well as optimizing efficient cross-functional collaboration.

Commercial Planning, Execution & Performance

• Act as central orchestrator of PFP commercial organizational priorities across functions, including leading the definition and tracking of launch KPIs, strategic planning, new hire onboarding, Commercial org culture, senior leadership reporting, coordination of forecast preparation, and slide presentation preparation for senior leadership reviews.
• Lead priority Commercial activities, coordinating commercial team alignment, execution and performance tracking against strategic priorities, including regular reporting to PFP LT and HQ partners in France.
• Work collaboratively with PFP LT on cross-functional execution of key business initiatives, leading or supporting coordination, execution and tracking.
• Ensure visibility and tracking of critical initiatives and risks, report on those to the Head of Commercial and CLT.

Strategic Partnership & Stakeholder Management

• Serve as a strategic thought partner and operational lead to the Head of Commercial with exceptional learning agility.
• Coordinate Commercial Leadership Team (CLT) agenda, priorities, and follow-up: monthly onsite, weekly Round Robin.
• Serve as interface with HQ on Commercial operational topics, including monthly HQ/PFP Cross-Team Governance meetings.

Budget & Financial Management

• Manage Commercial Budget including Finance submissions ensuring timely input and alignment from commercial stakeholders (open POs, review of YTD actuals, Forecasting, Budget planning, etc).

Expected Ways of Working

• Team player with self-awareness, emotional maturity, low ego, strong work ethic, courage to speak up and appropriately challenge status quo.
• Operate with high autonomy and ownership.
• Able to influence and drive outcomes without formal authority, partnering positively and effectively with leaders and cross-functional teams.
• Clear, concise, structured communicator ensuring alignment leading to efficient successful operational execution.
• Strong analytic acumen and ability to effectively communicate complex concepts to non-experts.
• Strong operational acumen, establish appropriate level of process to deliver against commitments.
• Demonstrate structured, fact-based, analytic decision support.
• Proactively communicate, anticipate issues, taking the initiative in generating and effectively communicating potential solutions.
• Escalate issues early with clear recommendations.

Required Education and Experience

• 4-6 years of Pharma experience, ideally in commercial roles.
• 2-3 years of demonstrated success in operational roles.
• Good understanding/experience of Commercialization process.
• Demonstrated experience driving operational improvements and process efficiency.
• Experience in rare or ultra rare diseases a plus.
• Ability to navigate ambiguity, adapt quickly, and operate independently.
• Excellent communication and relationship building skills across cultures and organizational levels.
• Demonstrated ability to successfully influence without authority, building trusting, productive cross functional relationships.

Work Environment/Location

NJ; hybrid (2 days/week in Secaucus office). Up to 30% of domestic travel required, with occasional international travel.