Associate Director, Pharmacy Innovation & Implementation
Johnson & Johnson Innovative Medicine
Summary
Johnson & Johnson Innovative Medicine is recruiting for an Associate Director, Pharmacy Innovation & Implementation. This role will contribute to a team focused on building and refining J&J's overall pharmacy capability to deliver personalized, seamless and supportive experiences for patients starting and continuing treatment across the portfolio. The Associate Director will identify capabilities, partners, technologies and innovative program approaches that can make J&J best-in-class in patient engagement through specialty pharmacy channels. The role will monitor industry trends, emerging pharmacy models and evolving data sources, and lead cross-functional efforts to improve performance. This role reports to the Director, Pharmacy Innovation & Implementation.
Job description
About the Role
Johnson & Johnson Innovative Medicine is recruiting for an Associate Director, Pharmacy Innovation & Implementation. This role will contribute to a team focused on building and refining J&J's overall pharmacy capability to deliver personalized, seamless and supportive experiences for patients starting and continuing treatment across the portfolio. The Associate Director will identify capabilities, partners, technologies and innovative program approaches that can make J&J best-in-class in patient engagement through specialty pharmacy channels. The role will monitor industry trends, emerging pharmacy models and evolving data sources, and lead cross-functional efforts to improve performance. This role reports to the Director, Pharmacy Innovation & Implementation.
Key Responsibilities
- Pharmacy strategy and design: Collaborate to refine J&J's overall pharmacy capability and strategy. Use accreditation principles, market assessments, competitive landscapes, voice of patient, voice of customer and industry trends to inform recommendations for capability design.
- Patient-experience requirements: Monitor the effectiveness of operations against patient-experience metrics aligned with patient needs and brand objectives.
- Operational excellence: Use patient analytics, voice of customer, benchmarking and compliance monitoring to lead continuous optimization of operations.
- Data and analytics: Evolve data sources and analytical approaches to uncover insights about the patient journey and experience across J&J brands.
- Strategic planning and innovation: Monitor trends in policy, pharmacy capabilities and models, pharmacy integration and acquisition, emerging channels, technology and innovation to inform proactive program changes and pharmacy network design for new launches.
- Cross-functional leadership: Lead business partners and project teams in a complex, highly matrixed environment, with or without direct-report authority.
- Culture and inclusion: Foster a culture of learning, smart risk-taking and experimentation within the team and among supplier partners, while contributing to an inclusive and equitable environment that values a diverse workforce.
- Leadership, ethics and compliance: Demonstrate ethical, Credo-based leadership with strong knowledge of and respect for applicable legal, regulatory and compliance requirements.
About You
You are compassionate and empathetic, putting yourself in the shoes of the patients you support and the providers who care for them. You are passionate about delivering a support experience that patients will remember and hold internal teams and suppliers to a high standard. You welcome the challenge of a highly visible, highly accountable role where you can meaningfully affect patient health and well-being. You are energized by building new capabilities and ways of working, consistently deliver results and learn quickly when outcomes fall short of expectations.
Requirements
- PharmD or BSPharm degree
- Active, unrestricted pharmacist license in at least one U.S. jurisdiction
- Minimum of 5 years of relevant health care, pharmaceutical, patient services, pharmacy, operations, access, technology implementation or related business experience
- Strong strategy, innovation and analytical skills
- Excellent overall business acumen
- Ability to manage multiple priorities and deliver results in a dynamic environment
- Excellent leadership skills, including ability to work effectively in a matrixed and unstructured environment and manage project teams with or without direct-report authority
- Excellent written and verbal communication skills, with ability to present effectively to all levels of leadership
- Excellent interpersonal skills and demonstrated track record of forging strong, productive relationships with a diverse array of customers and colleagues
- Demonstrated commitment to diversity, equity and inclusion
- Ability to work from Titusville, New Jersey; Horsham, Pennsylvania; or Pittsburgh, Pennsylvania and to travel domestically up to 25%
Benefits
- Pension plan
- 401(k) savings plan
- Long-term incentive program
- Vacation
- Sick time
- Holiday pay
- Floating holidays
- Parental leave
- Bereavement leave
- Caregiver leave
- Volunteer leave
- Military spouse time-off
Company overview
Johnson & Johnson Innovative Medicine is the pharmaceutical division of Johnson & Johnson, leading the way in medical innovation with a relentless focus on bringing transformational treatments to patients worldwide. The company applies rigorous science and compassion to address the most complex diseases of our time, developing groundbreaking medicines across key therapeutic areas including oncology, immunology, neuroscience, and cardiopulmonary medicine. With deep expertise and global reach, Johnson & Johnson Innovative Medicine reimagines how devastating diseases are treated and cured, delivering hope and better care for millions of patients and their families. The organization pioneers the path from laboratory research to clinical application, championing patients every step of the way while maintaining an unwavering commitment to scientific excellence and patient-centered innovation.