Associate Director, Warehouse and Distribution

The successful candidate will lead a team of approximately 15 professionals and oversee a logistics network supporting North and South America, including transportation providers, warehouse operators, customs brokers, freight forwarders, and third-party logistics partners. This role owns a logistics budget of approximately $30M and plays a critical role in supporting business growth, customer satisfaction, and supply chain resiliency across the region.

What You'll be Doing

Distribution Strategy & Network Optimization

• Develop and execute the Americas distribution and logistics strategy aligned with business growth objectives.
• Lead network design initiatives including warehouse footprint, inventory positioning, transportation modes, and distribution channel optimization.
• Identify opportunities to improve service levels, reduce complexity, increase flexibility, and lower total landed costs.
• Support acquisitions, portfolio changes, and market expansion initiatives.

Transportation, Warehousing & Logistics Leadership

• Oversee transportation, warehousing, inventory management, customs compliance, and distribution activities across the Americas.
• Manage product distribution supporting the Greenwood manufacturing site, distribution center, and regional operations.
• Optimize satellite warehouse networks and logistics service models.
• Serve as the primary liaison for international freight movements throughout the Americas region.
• Build and maintain strong relationships with carriers, freight forwarders, customs brokers, warehouse providers, and other logistics partners.

Customer Service Excellence

• Ensure customer delivery commitments and service expectations are consistently achieved.
• Drive improvements in OTIF performance, shipment visibility, lead times, and overall customer experience.
• Partner closely with Commercial, Customer Service, Planning, Manufacturing, and Quality teams to solve complex supply chain challenges.

Financial & Operational Performance

• Own and manage a logistics budget of approximately $30M.
• Deliver annual productivity, cost savings, and working capital objectives.
• Establish and monitor KPI performance across safety, service, quality, inventory accuracy, warehousing, and transportation operations.
• Lead annual budgeting, forecasting, and long-range planning processes.

Trade Compliance & Risk Management

• Ensure compliance with U.S. Customs regulations and applicable international trade requirements.
• Maintain compliance with FDA, GMP, Dangerous Goods, controlled substance, and other distribution regulations as applicable.
• Lead business continuity planning and risk mitigation strategies to ensure supply chain resilience.
• Serve as the escalation point for significant logistics and trade compliance issues.

People Leadership

• Lead, coach, and develop a high-performing team of approximately 15 logistics professionals.
• Foster a culture of safety, accountability, collaboration, continuous improvement, and customer focus.
• Drive organizational capability building and change management initiatives supporting future business requirements.

What We're Looking For

Required Qualifications

• Bachelor's degree in business, Supply Chain, Operations Management, Distribution, Production Operations, or a related field.
• 7 to 10 years of experience within a manufacturing environment with significant exposure to the following; Distribution and logistics; Inventory management, Materials management, Production operations and Supply chain processes
• Minimum 4 years of people leadership or supervisory experience.
• Experience operating within ERP and computer-assisted business systems.
• Strong organizational, planning, communication, and stakeholder management skills.
• Demonstrated experience leading complex logistics and distribution networks.

Preferred Qualifications

• APICS certification.
• Experience managing third-party logistics providers and transportation contracts.
• Lean, operational excellence, or continuous improvement experience.
• Knowledge of international trade compliance and customs regulations.