Associate Informatics Technical Specialist (Boston)
Abbott Laboratories
Summary
A technical expert focused on end-to-end delivery of the AlinIQ Digital Health applications. Along with the technical aptitude, this role is client facing and individuals need to also have excellent communication, critical thinking, and other soft skills to ensure high client satisfaction.
Job description
The Opportunity
A technical expert focused on end-to-end delivery of the AlinIQ Digital Health applications. Along with the technical aptitude, this role is client facing and individuals need to also have excellent communication, critical thinking, and other soft skills to ensure high client satisfaction.
- This is a remote position
- Qualified candidates must currently live in Boston area
- Qualified candidates must currently live in the territory, preferably near a major airport
- Must be able to travel up towards 75%
- Must have a Valid Driver's License
Required Qualifications
- Education in Computer Science, Information Systems, Biomedical Engineering or Medical or Hospital Informatics or related disciplines
- 0 to 1 years of experience preferred installing, configuring and/or maintaining informatics applications
- Or relevant comparable experience (e.g. lab technician with experience in operating analytical equipment, performing sample registration, releasing patient sample results, and handling laboratory information systems)
Special Skills & Knowledge
- Able to execute assigned tasks satisfactorily with a high degree of commitment and quality, independently
- Technical proficiency with general business applications such as MS Office, MS Project/Smartsheet
- Ability to train customers in a peer-to-peer approach and convey best practices
Key Competencies & Desirable Skills
- Understanding of database applications and their use in business applications
- Analytical mindset to understand processes and identify areas for improvement
- Strong verbal and written communication skills with excellent customer facing capabilities
- Attention to detail and a concern for quality
- Able to innovate and willing to bring ideas forward, escalate issues and risks in a positive way
Requirements
- Education in Computer Science, Information Systems, Biomedical Engineering, Medical or Hospital Informatics, or related disciplines
- 0 to 1 years of experience installing, configuring and/or maintaining informatics applications (preferred)
- Or relevant comparable experience (e.g. lab technician with analytical equipment, sample registration, patient sample results, laboratory information systems)
- Must currently live in the Boston area
- Must be able to travel up to 75%
- Must have a valid Driver's License
- Technical proficiency with MS Office, MS Project/Smartsheet
- Ability to train customers and convey best practices
- Understanding of database applications
- Strong verbal and written communication skills
- Attention to detail and concern for quality
Benefits
- Health Insurance
- Retirement Savings Plan
- Tuition Reimbursement
- Student Debt Program
- FreeU Education Benefit
- Career Development
Company overview
Abbott Laboratories is a global healthcare technology leader founded in 1888 and headquartered in Chicago, Illinois. As an international medtech and pharmaceutical company, Abbott operates in approximately 160 countries worldwide with a workforce of over 115,000 employees. The company is organized into four major business segments: Medical Devices (48% of revenue), Diagnostics (20%), Nutritional Products (19%), and Established Pharmaceutical Products (12%). Abbott's medical devices portfolio includes revolutionary technologies such as the FreeStyle Libre continuous glucose monitoring system for diabetes management, cardiovascular devices like the MitraClip and TriClip for heart valve repair, and neuromodulation systems for chronic pain management. The company's diagnostics division pioneered breakthrough tests including the first licensed HIV blood test in 1985. With a rich history spanning over 135 years, Abbott has consistently been recognized as one of Fortune's World's Most Admired Companies since 1984 and continues to drive innovation in healthcare technology to help people live healthier, fuller lives.