Associate Inside & Digital Sales Representative

Primary Responsibilities

Sales Performance

• Meet and exceed overall sales objectives (quota) both overall and for key growth products within the assigned geography.
• Successfully launch new product and service offerings.
• Effectively balance a broad portfolio to ensure sales opportunities to achieve territory and business needs.
• Demonstrate success in other key sales metrics such as growth rates, improving the overall health of the business.

Solution Selling Skills, Technical Knowledge, and Customer Value Delivery

• Consistently demonstrate Solution Selling capabilities.
• Consistently build and demonstrate technical knowledge, verbal fluency, and veterinary practice expertise.
• Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account.
• Interact with customers following all Zoetis promotional guidelines.
• Use insight and consultative selling techniques to teach clients about their industry and offer unique perspectives on their business, which link to Zoetis solutions (become a trusted advisor).

Territory Management and Teamwork

• Meet and exceed department Key Performance Indicator(s) target(s) including measures for customer engagement and utilization of Zoetis tools and technologies to maximize Territory effectiveness.
• Develop and execute an annual Territory Business Plan that leverages industry insights, territory SWOT analysis, strategies, and tactics.
• Develop and implement SMART goals that incents balanced performance across the Zoetis portfolio, and utilizes key Zoetis resources, while delivering cross functional collaboration.
• Effectively use Zoetis resources (samples, educational materials, and events) to maximize ROI.
• Utilize our Customer Relationship Management system to identify account growth opportunities.
• Conduct quarterly business reviews with Inside and Digital Sales Manager and routinely adjust the strategies, tactics, and investments based on changing needs to maximize territory performance.
• Work with all Zoetis colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct, effective communication, all administrative responsibilities, and overall teamwork.

Organizational Relationships

• Ability to work in a cross-functional team-based environments and through a variety of platforms (in-person and virtual).
• Align with and influence internal (Zoetis employees) and external (Zoetis customers) stakeholders.
• Adept at working in highly fluid, complex, and ever-changing environments.

Professional Development

• Successfully complete extensive product and industry Learning and Development curriculum developed and taught by Zoetis.
• Successfully complete an annual Individual Development Plan.
• Exhibit willingness to accept and incorporate feedback.

Education and Experience

• Undergraduate degree (BS/BA) preferred, Associate degree required
• Animal Health experience and knowledge of veterinary medicine preferred
• Accountable for results
• Success in previous roles including creatively finding opportunities or solving problems to drive sales performance
• Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic
• Adept at working in highly fluid, complex, and ever-changing environments
• Uses analytics and insights to enhance decision-making and tactical execution
• Follow-through and attention to detail.
• Ability to manage assigned expense budgets
• Strategic Selling Skills
• Customer focused
• Ability to articulate complex concepts in a succinct manor
• Professional demeanor and presentation style
• Highly focused and results oriented, able to identify and manage goals and priorities
• Demonstrated ability to work independently and in a close team environment
• Exhibit willingness to accept and incorporate feedback
• Computer skills (MS Office, Outlook, and ability to learn Zoetis systems)