Associate Lab Support Engineer
Thermo Fisher Scientific
Summary
The Associate Lab Support Engineer provides system analysis of new laboratory instrumentation, as well as maintenance of existing instrumentation. Assists in the validation and qualification of laboratory instrumentation. Troubleshoots and repairs existing laboratory equipment and interacts with vendors and provides repair and maintenance of analytical instrumentation. The role involves supporting laboratory personnel in meeting specific sponsor timelines regarding analytical results.
Job description
What You'll Do
- Perform Performance Qualification (PQ) and repair on deployed Liquid Chromatography instrumentation.
- Coordinate with Operations staff on deployment of instrumentation.
- Perform unit system testing to include IQ (Installation Qualification), OQ (Operation Qualification) and calibration; Perform validation testing as needed.
- Assist in developing Standard Operating Procedures and testing procedures for emerging technologies and performance qualification (PQ) regiments for existing technologies.
- Assist in the installation of new instrumentation.
- Provide basic operator training to end-users on analytical instrumentation.
- Evaluate lab support records for compliance with SOPs, review for completeness and accuracy and reports findings.
Education & Experience Requirements
- Bachelor's degree or equivalent and relevant formal academic / vocational qualification
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5-8 years). In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills, Abilities
- Working knowledge and understanding of laboratory equipment and foundations of troubleshooting
- Knowledge of mass spectrometry, liquid chromatography, relational databases, and other analytical instrumentation operation
- Working knowledge with systems in use at PPD or within the CRO/Pharmaceutical industry
- Client focused approach with strong interpersonal skills
- Strong analytical and problem solving skills
- Ability to communicate effective with vendors, clients and all levels of staff
- Attention to detail and ability to multi-task
- Ability to train others
- Ability to work in a collaborative team environment.
Requirements
- Bachelor's degree or equivalent and relevant formal academic / vocational qualification
- Previous experience comparable to 5-8 years
- Working knowledge and understanding of laboratory equipment and foundations of troubleshooting
- Knowledge of mass spectrometry, liquid chromatography, relational databases, and other analytical instrumentation operation
- Working knowledge with systems in use at PPD or within the CRO/Pharmaceutical industry
- Client focused approach with strong interpersonal skills
- Strong analytical and problem solving skills
- Ability to communicate effective with vendors, clients and all levels of staff
- Attention to detail and ability to multi-task
- Ability to train others
- Ability to work in a collaborative team environment
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employee Assistance Program
- Family Support Programs
- Commuter Benefits
- Tuition Reimbursement
- Paid Time Off
- Paid Holidays
- Paid Parental Leave
- Accident Insurance
- Life Insurance
- Short-term Disability
- Long-term Disability
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
Company overview
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. The company's mission is to enable customers to make the world healthier, cleaner, and safer. With over 100,000 employees globally, Thermo Fisher provides an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services through its industry-leading brands including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. The company serves customers across healthcare, life sciences, applied markets, and pharmaceutical sectors, offering solutions that accelerate research, solve complex analytical challenges, improve patient diagnostics, and increase laboratory productivity. Headquartered in Waltham, Massachusetts, Thermo Fisher operates globally, delivering critical scientific products, services, and workflow solutions that support researchers, organizations, and companies in addressing some of the world's most pressing issues.