Associate Laboratory Technician

Key Responsibilities

• Communicate clearly and professionally with customers, both verbally and in writing.
• Collaborate with team members to complete routine tasks that ensure lab and equipment readiness.
• Monitor and replenish laboratory supplies, reagents, and consumables.
• Prepare and set up equipment and materials for experiments or instructional labs.
• Clean and sterilize glassware, instruments, and workspaces.
• Perform routine maintenance and calibration of laboratory equipment.
• Receive, label, and store incoming materials.
• Maintain accurate inventory records and report low stock or equipment issues.
• Ensure compliance with lab safety protocols and assist with safety inspections.
• Dispose of chemical and biological waste in accordance with regulations.
• Provide basic troubleshooting support and guidance on equipment use.
• Escalate issues promptly to supervisors.
• Support team goals and contribute to a collaborative work environment.
• Escort and coordinate with vendors visiting lab areas.
• Follow documented Standard Operating Procedures (SOPs) for lab tasks.
• Assist with service work orders and coordinate maintenance and service events with scientists and key personnel.
• Support communication efforts, including posting signs and forwarding relevant emails.

Critical Skills

• Takes ownership of tasks and drives them to completion
• Excellent interpersonal and communication skills with a customer-first mindset
• Strong attention to detail required
• Strong written and verbal communication skills.
• Ability to follow oral and written instructions accurately.
• Intermediate proficiency in Microsoft Office (Outlook, PowerPoint, Word, Excel).

Basic Qualifications

• High School Diploma or equivalent
• 1-2 years' experience in a customer facing role

Preferred Qualifications

• 2+ years of experience in a scientific or laboratory environment.
• Associate degree or professional certification in a relevant field (e.g., Project Management, Six Sigma, Business Administration, Supply Chain).
• Basic understanding of GLP/GxP and experience in a compliance-driven environment.
• Familiarity with 5S principles (Sort, Set in Order, Shine, Standardize, Sustain).
• Knowledge of chemical handling and safety practices.
• Basic understanding of Occupational Health and Safety standards
• Ability to read and interpret chemical labels and safety signage.
• Familiarity with Good Documentation Practices (GDP).