Associate Sales Administrator - Cleveland, OH
Medtronic
Summary
As one of Medtronic's three comprehensive portfolios, Neuroscience is focused on improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Within the portfolio, the Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions through technologies such as spinal cord stimulation and targeted drug delivery systems.
Job description
A Day in the Life
As one of Medtronic's three comprehensive portfolios, Neuroscience is focused on improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Within the portfolio, the Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions through technologies such as spinal cord stimulation and targeted drug delivery systems.
Primary Responsibilities
- Supports regionally assigned Sales Team members to ensure their success in the field
- Maximizes use of CRM (Salesforce.com) for sales operations: Sales Team accounts, contacts, purchase orders, quotas, simple business plans, etc.
- Ensures the information in Salesforce is accurate and on time
- Acts as a liaison between the Sales Team and other departments within SPR
- Works with Quality to ensure cases (complaints/returns) are submitted in a timely manner and with all required information
- Works with Accounting to approve sales team accounts, purchase orders, and sales orders
- May support Sales Team and Collections with Purchase Order receipts and invoicing requests
- Supports Sales Patient Data Entry
- Works with patient support on patient procedural and baseline data
- Supports Product shipments going into the field, to patients, and to Customers
- Manages Sales Team Trunk Stock (the product the field has in their possession)
- Supplies Field with Product from Headquarters or Third-Party Shippers
- Supports management of Cleveland Inventory
- Ships replacement product directly to patients
- Coordinates with Sales Reps and Inside Sales after trade shows, campaigns, and/or Cadaver Labs to assist with follow up for existing Leads/Contacts
- Supports continued education with Sales Team members on CRM functionality following Sales Training
- Leads weekly meetings with assigned Regional Sales Managers to review data and trends
Required Qualifications
- Bachelors Degree
Preferred Qualifications
- Experience working inside CRMs (specifically Salesforce.com)
- Proficient with Microsoft apps
- Ability to work efficiently and creatively in a regulated industry
Requirements
- Bachelors Degree
- Experience working inside CRMs (specifically Salesforce.com)
- Proficient with Microsoft apps
- Ability to work efficiently and creatively in a regulated industry
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
- Unrestricted U.S. work authorization required at time of hire and for duration of employment
Benefits
- Health, Dental & Vision Insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life Insurance
- Long-term Disability Leave
- Dependent Daycare Spending Account
- Tuition Assistance/Reimbursement
- Simple Steps Well-being Program
- Incentive Plans
- 401(k) Matching
- Short-term Disability
- Paid Time Off
- Paid Holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
Company overview
Medtronic is a global healthcare technology leader and one of the world's largest medical device companies, founded in 1949 in Minneapolis, Minnesota. The company operates in over 150 countries and employs more than 90,000 people worldwide. Medtronic's mission is to alleviate pain, restore health, and extend life through innovative medical technologies. The company develops and manufactures devices and therapies to treat more than 70 health conditions, including cardiac devices, cranial and spine robotics, insulin pumps, surgical tools, patient monitoring systems, and more. With a rich history that began with the invention of the battery-powered pacemaker, Medtronic has grown into a diversified healthcare technology company with four main business units: Minimally Invasive Therapies Group, Diabetes Group, Restorative Therapies Group, and Cardiac and Vascular Group. The company's therapies help approximately 72 million people annually and represent a significant force in advancing medical technology to address some of humanity's most challenging health problems.