Associate Sales Representative I

What You'll Do

• Contributes to the successful execution of sales initiatives, including driving adoption of new product offerings and expanding Impact and National Account partnerships through a consultative selling approach within a designated territory.
• Plans, organizes, implements, and executes account management and sales activities to support territory growth, including expanding and maintaining all Breg business channels through strong customer relationships, consistent utilization, and identification of growth opportunities.
• Builds and maintains strong customer relationships through proactive engagement with current and prospective customers.
• Delivers effective communication to customers at various levels, tailoring content and messaging to meet the needs of different audiences while clearly articulating value propositions and clinical benefits to support sales objectives.
• Demonstrates strong organizational and time management skills by effectively utilizing Breg-provided tools (e.g., CRM, Power BI), managing schedules through Microsoft Outlook and calendar functions, and optimizing territory planning to drive efficiency and maximize sales impact.
• Tracks and manages a robust sales pipeline, demonstrating success in closing new business and expanding current business in existing accounts with new products.
• Keeps all Breg Sales functions informed of all sales-related activity, opportunities, challenges, market trends, and competitor activity within the territory.
• Understands customer needs and challenges, recommending solutions from Breg's product and service portfolio that enhance patient outcomes and improve account efficiencies.
• Delivers product education and training on both clinical and technical aspects to customers, prospective customers, and patients.
• Performs accurate patient assessments, measurements, and fittings for orthopedic soft goods and functional bracing, including troubleshooting more complex or non-routine cases.
• Collaborates with internal teams (e.g., Solutions Team, Marketing, Field Service, Field Inventory) to resolve issues and enhance service efficiency.
• Prepares, collects, and submits accurate claim documentation required for insurance billing in an accurate and timely manner.
• Manages Breg consignment inventory, including product ordering, replenishment, and returns.
• Ensures all assigned inventory counts are completed on time and accurately, supporting inventory reconciliation and compliance efforts.
• Maintains and reports weekly schedules, including travel and service activities.
• Participates in local trade shows and events as needed to support sales efforts.
• Learns, adopts, and applies Breg's sales methodologies, processes and full range of product and service offerings.
• May be required to assist the Field Service Team in customer support activities.
• Adheres to all Breg policies, standard operating procedures (SOPs), and applicable healthcare regulations, including HIPAA and FDA requirements.

What You Bring

• Bachelor's degree in Business, Marketing, Athletic Training, Kinesiology or related field required. Experience may be considered in lieu of education.
• 1+ year of relevant experience in healthcare, orthopedics, athletic training, sports medicine, or physical therapy settings, with exposure to patient care, customer service, inventory management, health insurance, and billing or other service-oriented functions required.
• Demonstrated success in business-to-business (B2B) sales and/or business development preferred.
• Previous experience in Durable Medical Equipment (DME) preferred.
• Knowledge of orthopedic bracing and supply products, as well as the applicable procedures for utilization, is preferred.
• Familiarity with standard workflows and procedures in orthopedic clinics or physician offices preferred.
• Basic understanding of healthcare reimbursement and insurance processes preferred.
• Experience using Customer Relationship Management (CRM) platforms to manage leads, track sales activities, and maintain customer data.
• Computer proficient to include web browser/internet search, Microsoft Outlook, Word, Excel, PowerPoint, and Teams capabilities.
• Technical competence includes the ability to learn new software and systems.
• Experience using artificial intelligence productivity tools such as Microsoft Copilot, ChatGPT, or Claude preferred.