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Associate Screening Representative, Inside Sales - Nashville Market

Abbott Laboratories

Madison, WIOnsitePosted 1 day ago$20.50 - $41.00/hour
Full TimeEntry LevelCommercial & Pharma SalesMedical Device
Original posting ↗

Summary

The Associate Screening Representative, Inside Sales plays an important role in supporting the commercial organization by driving product growth through exceptional virtual selling skills and quality customer interactions to meet sales goals and deliver diagnostic solutions to the healthcare community by establishing the urgency to screen for Colorectal Cancer (CRC) and improving patient outcomes. This role will work closely with the assigned area team to complement the activities and sales objectives for the area.

Job description

This is a fully onsite role in Madison, WI, with relocation assistance potentially available if needed. The territory is the Nashville area so calling on central time zone. Start time is around 7:30am or 8am.

Essential Duties Include, but are not limited to, the following:

  • Activate healthcare providers, clinical professionals, and health system stakeholders by investigating leads, utilizing analytical insights and business opportunities to uncover potential new business.
  • Generate deep insight into local healthcare ecosystems and market landscape to identify opportunities to enhance the system of care and deliver improved patient outcomes through integration of Abbott's Cancer Diagnostics' solutions.
  • Analyze the patient journey at various local systems of care to identify account opportunities and work with HCPs to improve clinical decision making and deliver better patient and population health outcomes.
  • Build a network of relationships, including clinical stakeholders and administrators, within accounts to gain insight into local healthcare systems' priorities and unmet needs of clinicians and patients.
  • Diligently catalogue customer insights and information via the Customer Relationship Management (CRM) database, including point of contact (POC) information, sales call activities, market intelligence, funnel development and other data points.
  • Synthesize data from a range of formal and informal sources to understand the evolving and dynamic local care system, leveraging available tools and resources such as Engage (CRM), Excel, Tableau and available research to make data-driven decisions on account potential and opportunities.
  • Work collaboratively with commercial team and cross functional partners to execute business imperatives and support customers' education, resource needs and use of our products and solutions.
  • Develop and implement business and account plans to increase the visibility and awareness of the Company's products and maximize opportunities and sales growth.
  • Create business and account plans based on strategic business goals and opportunities to drive use and acceptance of Cologuard and other Abbott Cancer Diagnostics' solutions.
  • Implement business and customer plans to facilitate tailored customer engagements, which evaluate and address customer needs, and position our products and resources as a solution.
  • Navigate and maximize all available resources including internal stakeholders and partners, marketing collateral, technological platforms, and educational resources.
  • Inform, educate and enable target physician and stakeholder groups about our products and value propositions to equip them to make informed decisions about treatment choices and patient resources.
  • Build connections and create interactions to support customers' long-term collaboration with Abbott Cancer Diagnostics and use of our products and resources.
  • Lead the successful implementation of account plans through collaboration and coordination with key internal stakeholders to develop and execute strategies, enhance customer satisfaction, improve patient outcomes and business opportunities.
  • Ensure execution of targeted tactics to deliver business goals in coordination and orchestration with a wider range of internal cross-functional stakeholders, including Sales, Marketing, Sales Operations and Internal Support.
  • Communicate a clear and compelling description of customer needs and opportunities to internal stakeholders and partners in order to mobilize resources and shape solutions to address current and future customer needs.
  • Ensure that the team conducts business to the highest ethical and professional standards, consistent with Extract Sciences guidelines and policies and regulatory requirements.
  • Ability to quickly pivot to evolving strategic imperatives based on local business needs and insights.
  • Ability to sell virtually using remote sales tools & resources.
  • Enter new customer data and update changes to existing accounts in the customer database (CRM).
  • Make telephonic and virtual sales presentations to multiple decision-makers within a variety of healthcare facilities.
  • Conduct office onboarding.
  • Review and create sales reports as necessary.

Minimum Qualifications

  • Bachelor's degree in Sales, Business Management, Marketing or Science, or any other related field or 4 years relevant experience in lieu of degree.
  • Proficiency in MS Excel, Word, Outlook and Customer Relationship Management (CRM) tool.
  • Demonstrated ability to perform the essential duties of the position with or without accommodation.
  • Legal authorization to work in the country of employment without current or future sponsorship.

Preferred Qualifications

  • Previous sales, inside sales, or account management experience.
  • Expertise in computer technology that is specific to virtual sales.
  • Experience in sales of medical devices or diagnostics.
  • Clinical background (education or experience) and/or working in the healthcare space.
  • Experience working with clinicians, health system administrators and/or healthcare community.
  • Background in commissioned, tangible product sales.

Requirements

  • Bachelor's degree in Sales, Business Management, Marketing, Science, or related field, or 4 years relevant experience in lieu of degree
  • Proficiency in MS Excel, Word, Outlook and CRM tool
  • Demonstrated ability to perform essential duties with or without accommodation
  • Legal authorization to work in the country of employment without current or future sponsorship
  • Strong verbal and written communication skills including questioning and listening skills
  • Strong presentation skills
  • Excellent interpersonal, time management and organizational skills
  • Effective organizational and proactive problem-solving skills
  • Ability to work confidently in an environment of complexity and ambiguity
  • Ability to sell virtually using remote sales tools & resources

Benefits

  • Medical, Dental & Vision
  • 401(k) Matching
  • Tuition Reimbursement
  • Student Debt Program
  • FreeU Education Benefit
  • Career Development
  • Relocation Assistance

Company overview

Abbott Laboratories is a global healthcare technology leader founded in 1888 and headquartered in Chicago, Illinois. As an international medtech and pharmaceutical company, Abbott operates in approximately 160 countries worldwide with a workforce of over 115,000 employees. The company is organized into four major business segments: Medical Devices (48% of revenue), Diagnostics (20%), Nutritional Products (19%), and Established Pharmaceutical Products (12%). Abbott's medical devices portfolio includes revolutionary technologies such as the FreeStyle Libre continuous glucose monitoring system for diabetes management, cardiovascular devices like the MitraClip and TriClip for heart valve repair, and neuromodulation systems for chronic pain management. The company's diagnostics division pioneered breakthrough tests including the first licensed HIV blood test in 1985. With a rich history spanning over 135 years, Abbott has consistently been recognized as one of Fortune's World's Most Admired Companies since 1984 and continues to drive innovation in healthcare technology to help people live healthier, fuller lives.

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