Associate Specialist, Credit Control
Applied Medical Deutschland GmbH
Summary
The Associate Specialist, Credit Control supports customer accounts and secures timely payments for Applied Medical, working with hospital customers to resolve billing disputes and reduce delinquent balances. The Associate Credit and Collections Specialist identifies high-risk accounts, releases orders from credit block, and partners with sales, customer service, accounts receivable, and finance teams. This position fits a collections specialist or accounts receivable specialist with business-to-business (B2B) credit experience.
Job description
Position Description
The Associate Specialist, Credit Control supports customer accounts and secures timely payments for Applied Medical, working with hospital customers to resolve billing disputes and reduce delinquent balances. The Associate Credit and Collections Specialist identifies high-risk accounts, releases orders from credit block, and partners with sales, customer service, accounts receivable, and finance teams. This position fits a collections specialist or accounts receivable specialist with business-to-business (B2B) credit experience.
Key Responsibilities
- Resolve customer concerns, disputes, and billing issues professionally to secure timely payments
- Identify high-risk accounts and advise management on potential collection issues and delinquency status
- Release orders from credit block within established credit authorization levels
- Maintain accurate collection notes in SAP
- Collaborate with sales, customer service, accounts receivable, finance, and fellow team members to resolve account issues and meet team goals
- Meet all processing and reporting deadlines
- Identify process improvements to strengthen collection efforts, increase efficiency, and reduce credit risk exposure
- Monitor collection, credit, and accounting trends in the hospital and healthcare industry
Success in This Role Looks Like
- Reduce past-due balances through timely, professional collections
- Resolve disputes and billing issues quickly by identifying the root cause
- Flag high-risk accounts early to reduce credit exposure
- Keep collection notes in SAP accurate and current
- Meet every processing and reporting deadline
- Contribute process improvements to strengthen team efficiency
Position Requirements
- Hold a Bachelor's degree in finance, accounting, business administration, or a related field
- Bring a minimum of two years of experience in B2B credit and collections
- Use Microsoft Office, including Excel, with proficiency
- Work proactively in a fast-paced, growth-oriented environment
- Manage multiple tasks and projects with strong attention to detail
- Work effectively both independently and on a team
- Communicate clearly in verbal and written form, with strong interpersonal skills
Preferred
Apply advanced knowledge of SAP S/4HANA.
Requirements
- Bachelor's degree in finance, accounting, business administration, or a related field
- Minimum of two years of experience in B2B credit and collections
- Proficiency in Microsoft Office, including Excel
- Work proactively in a fast-paced, growth-oriented environment
- Manage multiple tasks and projects with strong attention to detail
- Work effectively both independently and on a team
- Clear verbal and written communication with strong interpersonal skills
- Advanced knowledge of SAP S/4HANA (preferred)
Benefits
- Comprehensive benefits package
- Training and mentorship opportunities
- On-campus wellness activities
- Education reimbursement program
- 401(k) with discretionary match
- Generous vacation accrual
- Paid holiday schedule
Company overview
Applied Medical Deutschland GmbH is the German subsidiary of Applied Medical, a global medical device company founded in 1987 and headquartered in Southern California. As part of a vertically integrated organization with approximately 5,000 team members worldwide, the German operation serves as a key distribution hub for the European market. The company specializes in manufacturing and distributing innovative surgical devices for minimally invasive and general surgery across multiple medical specialties including cardiac, vascular, urologic, colorectal, bariatric, obstetric, and gynecologic procedures. Applied Medical operates with a unique business model focused on three fundamental healthcare needs: enhanced clinical outcomes, cost containment, and unrestricted choice. With European headquarters in Amersfoort, Netherlands and German operations in Düsseldorf and Bonn, the company maintains a strong presence in Germany's healthcare sector. Applied Medical dedicates approximately 20% of its annual revenue to product development and manufacturing efficiency projects, fueling continuous innovation in surgical technologies. The company's product portfolio includes advanced access platforms, laparoscopic systems, electrosurgical instruments, and specialized surgical devices designed to improve patient outcomes while addressing healthcare economic challenges.