Associate Technical Liaison, Clinical Trials
Labcorp
Summary
As an Associate Technical Liaison, you will work at the intersection of laboratory operations, clinical project delivery, technology, and data, helping teams successfully set up and support complex clinical studies. This role offers an opportunity to build expertise in clinical study implementation, strengthen technical and stakeholder-management skills, and collaborate virtually with colleagues across a global laboratory network.
Job description
Support clinical study implementation
- Review clinical study protocols, project specifications, and laboratory requirements for assigned studies.
- Confirm alignment between protocol requirements, project specifications, laboratory capabilities, and applicable database configurations.
- Support the creation, amendment, and implementation of laboratory services, testing workflows, and project-specific documentation.
- Contribute to the selection and implementation of test codes, reflexes, calculations, procedures, and applicable administrative requirements.
- Customize project workflows and supporting documentation when needed.
- Support clinical study start-ups and help ensure laboratory deliverables are implemented accurately and on time.
Solve technical and operational challenges
- Serve as a technical resource for Global Project Management and other internal stakeholders.
- Respond to technical questions concerning laboratory services, testing requirements, accession status, workflows, and quality-control requirements.
- Investigate laboratory, data, workflow, and project issues and help coordinate practical, compliant solutions.
- Partner with Laboratory Operations, Technical Management, Medical Affairs, Global Project Management, Data Management, IT, and Quality to resolve issues.
- Support the resolution of laboratory system, data-transmission, instrument-interface, and project-specific database issues.
- Help evaluate and implement solutions related to project design or database-loading plans.
- Identify potential implementation risks and help address them before they affect testing, data quality, or project timelines.
Collaborate across functions
- Participate in clinical study calls and functional meetings with Project Managers, sponsors, customers, and internal stakeholders.
- Coordinate activities across functions and laboratory locations through virtual collaboration.
- Work with IT during clinical study start-ups, instrument implementations, and instrument-interface activities.
- Collaborate with Data Management to investigate data-transmission issues and support necessary data revisions.
- Support communication with Investigator Services during initial clinical study start-up.
- Provide clear, timely updates to stakeholders and help maintain alignment across participating teams.
Improve quality and consistency
- Contribute to a strong culture of quality, safety, and regulatory compliance.
- Help align testing methods, database structures, documentation, workflows, and operational processes across projects and laboratories.
- Participate in multidisciplinary projects and continuous-improvement initiatives.
- Develop technical documentation, training materials, and continuing-education presentations.
- Share lessons learned and help standardize effective practices across studies and laboratory teams.
- Support the design, implementation, and reporting of special studies requested by sponsors or internal stakeholders.
- Help identify opportunities to protect company intellectual property.
Requirements
- Bachelor's degree in a chemical, physical, or biological science
- One year or more of laboratory experience and training in the relevant testing specialty
- Three years or more of external clinical laboratory testing experience, or one year or more of Labcorp clinical laboratory testing experience
- Strong written and verbal English communication skills
- Ability to interpret laboratory procedures, technical documentation, clinical study protocols, or project specifications
- Ability to communicate technical information clearly to laboratory and non-laboratory stakeholders
- Strong organizational skills and attention to detail
- Ability to manage multiple projects and priorities in a structured manner
- Ability to collaborate effectively across functions and locations
- Proficiency with Microsoft Office applications
Benefits
- Medical, Dental & Vision
- Life Insurance
- STD/LTD
- 401(k)
- Paid Time Off (PTO)
- Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
Company overview
Labcorp (Laboratory Corporation of America Holdings) is a global leader in life sciences and diagnostics, providing comprehensive clinical laboratory services and end-to-end drug development solutions. Founded in 1978 and headquartered in Burlington, North Carolina, the company operates one of the world's largest clinical laboratory networks, serving patients, physicians, hospitals, and pharmaceutical companies worldwide. Labcorp's services encompass a wide range of diagnostic testing, including routine and esoteric tests, as well as clinical trial management, central laboratory services, and biomarker development. The company plays a critical role in healthcare by delivering vital information that enables better medical decisions, supports drug development, and improves patient outcomes. With a strong focus on innovation and technology, Labcorp continues to advance precision medicine and transform healthcare through data-driven insights.