Associate Territory Manager

About the Role

The Associate Territory Manager (ATM) is a developmental medical sales role focused on protecting, strengthening, and growing established referral relationships within an assigned market. Working hand in hand with an experienced Clinical Sales Representative, you'll own consistent engagement with established pediatric practices—driving referral activity and account penetration for the DOC Band® and EarWell®—so the Clinical Sales Representative can focus on new business and strategic growth.

This role is ideal for a motivated, growth-oriented professional looking to launch a career in medical sales. Through structured training, field coaching, and progressive responsibility, you'll build the commercial, clinical-product, and business skills for future advancement at Cranial Technologies.

Key Responsibilities

• Own Established Relationships: Serve as the consistent point of contact for an assigned portfolio of pediatric practices—building trusted relationships with pediatricians, NPs, PAs, referral coordinators, and office staff.
• Protect and Grow the Referral Base: Monitor referral trends, identify at-risk or declining accounts, and execute account-specific action plans to recover volume and generate incremental consults. Ensure first-time referrers receive timely follow-up.
• Partner with Your Clinical Sales Representative: Execute a coordinated market growth strategy with clear account ownership, communication routines, and shared growth priorities; contribute customer insights and competitive intelligence in regular territory planning sessions.
• Educate Providers: Deliver in-service presentations and approved education on identifying and managing plagiocephaly, brachycephaly, and scaphocephaly, and promote appropriate use of the DOC Band® and EarWell®.
• Use Data to Drive Results: Leverage CRM and reporting tools to segment accounts, prioritize activity, document interactions, and demonstrate accountability for referral retention and growth.
• Grow Your Career: Complete a structured onboarding and development program, actively incorporate coaching, and build the competencies for potential advancement into a Clinical Sales Representative or other commercial roles.

Qualifications

• Bachelor's degree
• Strong interest in building a career in medical sales or healthcare business development
• Relationship Builder: Excellent interpersonal and communication skills, with the ability to earn trust with healthcare providers and office staff
• Self-Starter: Demonstrated initiative, accountability, follow-through, and willingness to learn
• Quick Learner: Able to absorb clinical-product information quickly and communicate approved content accurately

Preferred Qualifications

• 1–3 years in sales, customer relationship management, healthcare, or a similar customer-facing role
• Experience with healthcare professionals or medical practices; demonstrated success in customer retention or account growth
• CRM experience

Required

• State-issued REAL ID compliant license or equivalent TSA accepted travel documentation required by start date