Associate Territory Manager

The Associate Territory Manager will work closely with customers, vendor/manufacturing partners, and internal teams to identify opportunities, deliver solutions, and provide an exceptional customer experience.

How You'll Make an Impact

• Identify and develop new and potential customers to support revenue, profitability, and billing objectives within an assigned sales territory and/or account base.
• Maintain and grow relationships with existing customers through consistent communication, follow-up, and account support.
• Conduct cold calling, prospecting, and other outreach activities to generate new business opportunities.
• Call points may include home infusion pharmacies, specialty pharmacies, long-term care facilities, skilled nursing facilities, infusion centers, home respiratory providers, home enteral nutrition providers, hospice organizations, 503A and 503B pharmacies, closed-door pharmacies, and compounding centers.
• Build customer relationships through relationship selling, needs assessments, trend identification, and continuous relationship development.
• Secure and maintain product and/or service distribution while supporting effective customer agreements.
• Build and maintain productive working relationships with vendor and manufacturing partners.
• Initiate proactive customer outreach regarding sales opportunities, product information, sales trends, and other relevant business needs.
• Conduct research and prepare for sales calls to ensure productive and successful customer interactions.
• Utilize effective sales techniques to increase revenue and expand the customer base.
• Identify and recommend products and services that meet customer needs, improve customer satisfaction, and support customers' ability to remain competitive.
• Develop and maintain positive customer relationships and coordinate with internal teams to ensure customer requests are addressed accurately and in a timely manner.
• Support account management and internal activities related to customer service and account maintenance.
• Maintain accurate customer, opportunity, and sales activity information.
• Continue developing sales knowledge and skills through structured training, in-services, development initiatives, and self-study.
• Consistently work toward achieving assigned sales goals and performance objectives.
• Perform other duties and responsibilities as assigned.

Required Qualifications

• 1–3 years of medical device, healthcare, or B2B sales experience.
• Demonstrated ability to maintain and grow an existing customer base.
• Experience meeting or exceeding sales objectives.
• Strong cold calling, prospecting, and new business development skills.
• Detail-oriented with strong problem-solving and follow-through skills.
• Strong and persuasive communication skills with the ability to influence customer behavior and drive desired outcomes.
• Strong relationship-building and customer service skills.
• Ability to work independently while collaborating effectively with internal teams.
• Ability to manage multiple priorities and activities in a fast-paced environment.
• Advanced proficiency in Microsoft Office and Google Workspace.
• Valid driver's license and a clear driving record.
• Bachelor's degree.
• Ability to travel approximately 25%–30%.

Preferred Qualifications

• Experience using CRM tools.
• Healthcare distribution experience.
• Experience working with pharmacies, infusion providers, long-term care facilities, or other healthcare providers.
• Superior communication, organization, prioritization, and time-management skills.
• Strong customer service mindset and collaborative approach.
• Demonstrated ability to quickly learn products, services, and industry trends.

What Success Looks Like

• Consistently meets or exceeds assigned sales and revenue objectives.
• Builds a strong pipeline of prospective customers and new business opportunities.
• Develops and maintains productive, long-term customer relationships.
• Demonstrates increasing knowledge of products, customers, markets, and the healthcare distribution industry.
• Effectively manages sales activities, customer follow-up, and internal coordination.
• Demonstrates growth in sales skills and readiness for increased sales responsibility.