Associate Warehousing

Position Summary

The Senior Warehouse Operations Specialist is a highly skilled warehouse professional responsible for coordinating and executing international (non-U.S.) shipments while maintaining exceptional standards for quality, accuracy, compliance, and customer satisfaction. This role serves as the subject matter expert for international shipping, inventory control, shipment verification, quality inspections, and regulatory compliance.

Key Responsibilities

Quality, Accuracy & Inventory Control

• Conduct detailed shipment audits to verify product, quantity, labeling, packaging, and documentation accuracy before release.
• Perform quality assurance inspections to ensure customer orders meet established shipping and regulatory requirements.
• Execute inventory transactions using Warehouse Management Systems (WMS) and RF scanning technology while maintaining transaction accuracy.
• Investigate inventory discrepancies, shipping errors, shortages, overages, and transactional variances using root-cause analysis.
• Support cycle counting, inventory reconciliation, and inventory accuracy initiatives.
• Apply complex labeling requirements and verify traceability information for domestic and international shipments.

Regulatory Compliance & Documentation Management

• Maintain accurate shipment records, export documentation, and inventory audit trails.
• Ensure adherence to company procedures, FDA requirements, quality standards, international trade regulations, and customer specifications.
• Support internal and external audits by providing complete and accurate documentation.
• Maintain inventory traceability and shipment records that meet regulatory and quality requirements.
• Identify potential compliance risks and take corrective action to prevent shipping or documentation errors.

Operational Excellence & Warehouse Support

• Perform warehouse operations including receiving, put-away, picking, packing, quality verification, shipping, and inventory management.
• Train and mentor associates on international shipping processes, quality standards, RF scanning practices, and inventory accuracy expectations.
• Promote operational excellence through adherence to warehouse procedures, safety requirements, and best practices.
• Provide guidance and support for complex shipping, inventory, and process-related issues.
• Demonstrate accountability for individual and team performance goals related to quality, service, productivity, and accuracy.

Continuous Improvement & Problem Solving

• Analyze trends related to shipping errors, inventory discrepancies, customer complaints, and operational inefficiencies.
• Utilize analytical problem-solving skills to identify root causes and implement corrective actions.
• Recommend and support process improvements that improve productivity, reduce errors, enhance customer satisfaction, and strengthen compliance.
• Participate in continuous improvement initiatives focused on safety, quality, inventory accuracy, and operational performance.
• Leverage data and operational metrics to drive informed decision-making and process enhancements.

Minimum Qualifications

• High School Diploma or GED required.
• 4+ years of warehouse, distribution, logistics, shipping, or inventory control experience.
• Experience processing international shipments and export documentation strongly preferred.
• Experience with inventory management, cycle counting, quality inspections, and inventory reconciliation activities.
• Demonstrated experience using Warehouse Management Systems (WMS) and RF scanning technology.
• Experience training or mentoring employees preferred.
• Strong understanding of international shipping, export compliance, and transportation documentation.
• Knowledge of freight forwarding parcel shipping systems, customs documentation, and global logistics processes.
• Proficiency in Microsoft Office applications, including Excel.
• Strong mathematical, analytical, and problem-solving skills.