Attendance & Workforce Specialist
University of Arkansas for Medical Sciences
Summary
The Attendance & Workforce Specialist plays a critical role in supporting Access Leadership through accurate reporting, policy aligned attendance management, and proactive workforce coordination. This position is responsible for developing and analyzing bi-weekly attendance reports, monitoring disciplinary metrics, and ensuring consistent application of attendance policies across departments.
Job description
Summary of Job Duties
The Attendance & Workforce Specialist plays a critical role in supporting Access Leadership through accurate reporting, policy aligned attendance management, and proactive workforce coordination. This position is responsible for developing and analyzing bi-weekly attendance reports, monitoring disciplinary metrics, and ensuring consistent application of attendance policies across departments.
Job Responsibilities
- Develop, generate, and analyze workforce and attendance reports using systems such as Power BI, Mitel, UKG, and Workday to provide leadership with actionable insights, monitor compliance, and track workforce metrics.
- Support Access Leadership by preparing attendance-related disciplinary documentation, maintaining accurate attendance records, investigating discrepancies, and providing policy guidance for employee counseling.
- Coordinate workforce administration by communicating attendance and compliance issues, collaborating with payroll and leadership teams, managing unplanned absences and staffing coverage, and identifying opportunities to improve scheduling efficiency and workforce distribution.
- Perform other duties and special projects as assigned.
Requirements
- Bachelor's degree or High School plus 4 years' experience
- Strong work ethic and accountability
- Excellent communication skills
- Experience with Microsoft Excel
- Experience with Microsoft Word
- Three (3) years of experience in workforce management (WFM), including scheduling, staffing analysis, and system configuration
- System knowledge of Power BI and UKG
Benefits
- Medical, Dental & Vision
- Holiday, Vacation & Sick Leave
- Education Discounts
- Retirement Plan With Employer Matching
- Basic Life Insurance
- Career Training
- Educational Opportunities
- Merchant Discounts
- Prescription Delivery
Company overview
The University of Arkansas for Medical Sciences (UAMS) is Arkansas' only comprehensive academic health sciences university and the state's largest public employer. Founded in 1879 by eight physicians, UAMS has evolved into a statewide health system encompassing six colleges: Medicine, Pharmacy, Nursing, Health Professions, Public Health, and Graduate School. As a premier academic medical center, UAMS combines education, research, and clinical care through its UAMS Medical Center, which serves as Arkansas' only adult Level 1 trauma center and the state's sole provider of adult kidney, liver, and pancreas transplants. The institution operates with a $1.3 billion budget and generates over $100 million in annual research funding, maintaining internationally recognized programs in multiple myeloma, aging, and other specialized areas. UAMS supports over 3,000 students, 900 medical residents and fellows, and maintains affiliations with Arkansas Children's Hospital and the Central Arkansas Veterans Healthcare System. With eight regional campuses across Arkansas, UAMS provides extensive community outreach and telehealth services, ensuring healthcare access throughout the state while contributing approximately $3.92 billion annually to Arkansas' economy.