Automation Pharmacy Technician 4 (XR2) - Pasadena, CA
Omnicell
Summary
Support Omnicell's XR2 Central Pharmacy Automation System, helping hospital pharmacies operate more safely and efficiently while enabling clinicians to focus on patient care.
Job description
Responsibilities
- Operate Omnicell automation systems at customer sites in accordance with SOPs and best practices
- Perform medication returns and restocking to optimize automation usage
- Monitor and maintain formulary inventory levels
- Conduct routine inspections, cleaning, and preventive maintenance
- Perform basic troubleshooting and escalate unresolved issues to the Technical Assistance Center (TAC)
- Monitor system trends, identify risks, and resolve common issues
- Maintain accurate documentation and ensure procedural compliance
- Communicate effectively with pharmacy leadership, customers, and Omnicell teams
- Support customer satisfaction by serving as a liaison between Omnicell and the customer
- Conduct training and ensure completion of required documentation
- Maintain required certifications, credentials, and expense reporting compliance
- Act as a subject matter expert (SME) to support Omnicell team members on site or remotely
Basic Qualifications
- High school diploma or GED
- Active California (CA) State Board of Pharmacy Technician license/registration (Required)
- Active National Pharmacy Technician Certification (PTCB or NHA CPhT / ExCPT) - (Preferred)
- Working knowledge with pharmacy automation
Preferred Qualifications
- Completion of an accredited Pharmacy Technician Training Program
- 1 to 2+ years of hospital pharmacy automation experience
- Basic troubleshooting experience with automation equipment
Specialized Knowledge / Skills
- Strong customer service and interpersonal skills
- Clear, professional communication and problem-solving ability
- Mechanical aptitude and comfort working with automated systems
- Proficiency in Windows, Excel, and PowerPoint
- Ability to work independently in a fast-paced environment
Work Conditions
- Able daily commute and work at this Site: 100 W. California Blvd., Pasadena, CA
- Shift: TBD - Day Shift
- Travel (out of state) required for training(s)
- Hospital Pharmacy Environment
- 8-10 hour shifts; hours may vary based on business needs
- Ability to stand for extended periods and lift up to 35 lbs
- Potential exposure to hazardous medications
Requirements
- High school diploma or GED
- Active California (CA) State Board of Pharmacy Technician license/registration
- Working knowledge with pharmacy automation
- Strong customer service and interpersonal skills
- Clear, professional communication and problem-solving ability
- Mechanical aptitude and comfort working with automated systems
- Proficiency in Windows, Excel, and PowerPoint
- Ability to work independently in a fast-paced environment
Benefits
- Medical, Dental & Vision
- Retirement Benefits
- Education Benefits
- Wellness Benefits
- Career Growth
- Training And Development
Company overview
Omnicell is a leading provider of medication management solutions and adherence tools for healthcare systems. Founded in 1992 and headquartered in Mountain View, California, the company specializes in developing automated systems for medication dispensing, inventory management, and pharmacy workflow optimization. Omnicell's comprehensive portfolio includes automated dispensing cabinets, central pharmacy automation systems, medication adherence packaging, and analytics software that help healthcare providers improve patient safety, operational efficiency, and medication adherence. The company serves hospitals, health systems, retail pharmacies, and long-term care facilities across the United States and internationally. Omnicell's technology solutions are designed to reduce medication errors, optimize inventory control, and streamline pharmacy operations through intelligent automation and data-driven insights. The company has established itself as a key player in healthcare technology, focusing on transforming medication management through innovative automation and digital solutions that enhance patient care quality while reducing healthcare costs.