Baby Imaging Specialist
Cranial Technologies
Summary
Cranial Technologies is looking for an hourly, full-time Baby Imaging Specialist to join our team in Johnstown, PA. This position would spend 2-3 days per week working in our Johnstown Partnership clinic and the other 2-3 days per week working remotely, supporting our Insurance Liaison team.
Job description
How you make an impact
- Provide outstanding customer service to all of our patients
- Work as a team to complete a three dimensional, 360° image for each baby using Digital Surface Imaging (DSi®)
- Point person to calibrate, operate and ensure optimal performance of imaging equipment (DSi® system)
- Schedule new patient and follow-up appointments into Intergy (Practice Management Software)
- Obtain, enter and process patient information in Intergy
- Medical office duties to include answering phones, clean patient rooms and room patients
How you show us what you've got
- Energetic and enthusiastic personality is a MUST
- Ability to learn new things quickly and apply them in a fast paced, ever-evolving environment
- Capability to juggle many duties while keeping the patient experience the top priority
- Experience in one of the following; caring for or working with infants/children, high-end retail customer service, teaching, medical imaging
Responsibilities
- Coordination of information between referring physicians, insurance companies and our own treatment clinics
- Obtain insurance authorizations
- Research, review, and effectively document benefits, eligibility, and authorization requirements within our system alongside our Verifications Team
- Accurately review benefits and eligibility to ensure our families can make an informed decision regarding the cost associated with treatment
- Communicate cost shares, co-payments and financial responsibilities with our patients families
Requirements
- 1 – 2 years experience with computer software such as Microsoft Outlook and Adobe
- Investigative, curious and problem solving mindset
- Strong organizational skills and attention to detail
- Self-motivated, task-oriented mindset with a strong ability to multi-task
- Ability to work on a team as well as independently
Physical Requirements
- Must be able to squat and bend
- Must be able to lift at least 30 lbs
- Must be able to position and handle patient to ensure DSi® images are captured
- Must be able move at a fast pace
Requirements
- 1 – 2 years experience with computer software such as Microsoft Outlook and Adobe
- Investigative, curious and problem solving mindset
- Strong organizational skills and attention to detail
- Self-motivated, task-oriented mindset with a strong ability to multi-task
- Ability to work on a team as well as independently
- Energetic and enthusiastic personality is a MUST
- Must be able to squat and bend
- Must be able to lift at least 30 lbs
- Must be able to position and handle patient to ensure DSi® images are captured
- Must be able move at a fast pace
- Experience in one of the following; caring for or working with infants/children, high-end retail customer service, teaching, medical imaging
Benefits
- Medical, Vision & Dental Insurance
- 401(k) Retirement Plan
- 3.5 Weeks Paid Time Off
- 7 Company-Paid Holidays
- Life Insurance
- Short/Long Term Disability Insurance
Company overview
Cranial Technologies is the global leader in non-surgical treatment for pediatric plagiocephaly (flat head syndrome) and the exclusive provider of the DOC Band® cranial orthotic helmet. Founded in 1986 and headquartered in Tempe, Arizona, the company has established itself as the premier specialist in infant cranial reshaping through over 35 years of dedicated research and clinical expertise. With more than 125 clinics across the United States and Europe, Cranial Technologies has successfully treated over 400,000 infants using their proprietary DOC Band® technology. The company also provides corrective infant ear shaping therapy for ear deformities using the EarWell® Infant Ear Molding System at select clinic locations. Their comprehensive approach combines advanced digital surface imaging technology with personalized clinical care to deliver exceptional outcomes for infants with cranial and ear shape conditions. Cranial Technologies operates with a mission to continually advance treatment experiences and deliver compassionate, non-surgical solutions for families worldwide.