Beckman Coulter - Hematology/Urinalysis - (Bay Area)
Danaher Corporation
Summary
This position is part of the Service Organization located in the San Francisco Bay Area and will be fully remote. You will be a part of the Field Service Team reporting to the regional Field Service Manager and responsible for ensuring optimal performance of Beckman Coulter equipment. This position will mainly service Hematology and Urinalysis platforms.
Job description
In this role, you will have the opportunity to:
- Work independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products.
- Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
- Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.
The essential requirements of the job include:
- Associate's degree, Military experience, or equivalent experience (Applicants with applicable military experience will be considered on a case-by-case basis)
- 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- Ability to lift, move or carry equipment up to 50lb, any other physical requirements
- Ability to travel within, overnight, within territory or locations
- Must have a valid driver's license and an acceptable Motor Vehicle Record (MVR).
It would be a plus if you also possess previous experience in:
- 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
- Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
- A technical college major such as biomed, engineering, or related
Requirements
- Associate's degree, Military experience, or equivalent experience
- 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
- Ability to lift, move or carry equipment up to 50lb
- Ability to travel within, overnight, within territory or locations
- Must have a valid driver's license and an acceptable Motor Vehicle Record (MVR)
Benefits
- Paid Time Off
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Bonus/Incentive Pay
- Housing Allowance
Company overview
Danaher Corporation is a leading global science and technology innovator headquartered in Washington, D.C., specializing in biotechnology, life sciences, and diagnostics. Founded in 1984 by brothers Steven and Mitchell Rales, the company has evolved from its origins as a manufacturing conglomerate into a premier healthcare technology organization with approximately 63,000 employees worldwide. Danaher operates through three core divisions: biotechnology (28% of revenues), which develops products for therapeutic development; life sciences (31% of revenues), focused on disease identification, new therapies, and drug testing/manufacturing; and diagnostics (41% of revenues), providing instruments, consumables, and software for disease diagnosis. The company's portfolio includes renowned brands such as Beckman Coulter, Cytiva, Pall Corporation, Cepheid, Leica Microsystems, and Abcam, serving pharmaceutical companies, biotechnology firms, healthcare providers, and research institutions globally. Danaher is distinguished by its Danaher Business System (DBS), a continuous improvement methodology that drives innovation and operational excellence. With 2024 revenues of $23.9 billion, the company ranks 180th on the Fortune 500 and plays a critical role in advancing scientific research, improving diagnostic capabilities, and accelerating the development of life-saving therapies.