Bed Control Specialist FT Days
Wellstar Health System
Summary
Coordination, prioritization and efficient use of all beds within the hospital for surgical cases, cardiac cath lab cases, vascular institute cases, special procedures, direct admissions from MD office or home, ER admissions, unit to unit transfers and transfers in from other facilities. The applicant must have excellent computer, telephone and customer services skills. The applicant must be able to keep accurate data to reflect patient location, bed usage, bed availability and patient flow timing.
Job description
Job Summary
Coordination, prioritization and efficient use of all beds within the hospital for surgical cases, cardiac cath lab cases, vascular institute cases, special procedures, direct admissions from MD office or home, ER admissions, unit to unit transfers and transfers in from other facilities. The applicant must have excellent computer, telephone and customer services skills. The applicant must be able to keep accurate data to reflect patient location, bed usage, bed availability and patient flow timing.
Core Responsibilities and Essential Functions
Maintenance of accurate and centralized information for all patients requiring placement in the hospital
- Coordination of all procedural and surgical schedules for priority and accuracy of placement.
- Coordination of all admissions into the hospital i.e. direct admission, ER and hospital to hospital transfers.
- Coordination of unit to unit moves to facilitate opening appropriate beds as needed.
Communication of information related to patients requiring placement
- Evaluation of all procedure and surgical schedules for patients requiring bed assignments post procedure and communication of this information to the appropriate unit.
- Evaluation of all ER admission requests for appropriate information for determination of placement.
- Processing of information from physicians office for accuracy regarding direct admits for proper placement and communication of this information to appropriate unit.
- Communication with the House Supervisor regarding all patients requiring admission from another hospital.
- Notification of Bed Control Manager or House Supervisor of questionable admission for assistance from Utilization Management.
Computer Skills
- Basic computer knowledge is required.
- Proficiency in utilization of Pre-Admit and Bed Tracking required.
- Proficiency in utilization of Star Navigator required.
- Proficiency in utilization of PHS for schedules.
- Proficiency in use of Word and Excel needed for data collection and monitoring.
Multitasking Abilities
- Job requires utilization of telephone and computer simultaneously.
- Creatively utilize resources with the ability to think outside the box to meet the needs of the patients needing beds.
- Know when to ask assistance from Manager, House Supervisor or Coordinator.
- Customer Service skills must always be utilized during all tasks.
Communication and Placement of Patients in Emergent Situations
- Communication of patient requiring critical care placement to Unit Bed Coordinator of Critical Care and House Supervisor.
- Accuracy in obtaining information to call in the On-Call Teams for either Cath Lab or CVOR, calling in team, obtaining bed and notification of House Supervisor.
Performs other duties as assigned. Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Requirements
- High School Diploma / GED
- Minimum 1 year healthcare work experience preferred
- Knowledge of Medical Terminology preferred
- Basic computer knowledge required
- Proficiency in Pre-Admit and Bed Tracking
- Proficiency in Star Navigator
- Proficiency in PHS for schedules
- Proficiency in Word and Excel
- Computer, telephone, multitasking, customer service skills
Company overview
Wellstar Health System is one of Georgia's largest and most comprehensive integrated healthcare systems, founded in 1993 and headquartered in Marietta, Georgia. As a non-profit health system, Wellstar operates with a mission to enhance the health and well-being of every person it serves through its PeopleCare approach. The system employs approximately 29,469 to 33,000 team members across multiple hospitals, health parks, medical offices, outpatient centers, pediatric centers, nursing facilities, and hospice and home care services. Wellstar is nationally recognized for operating Georgia's largest integrated trauma network and features the second-largest Emergency Department in the United States. The organization provides more than $1 billion annually in charity care and community programs, demonstrating its commitment to community health. Wellstar has earned numerous accolades including recognition on Fortune's 100 Best Companies to Work For, Best Workplaces in Health Care, and PEOPLE Companies that Care lists. The system embraces innovation through its venture firm Catalyst by Wellstar, which nurtures early-stage healthcare companies, and maintains academic partnerships with institutions like the Medical College of Georgia for caregiver training. With specialties spanning cardiovascular care, oncology, women's health, pediatrics, musculoskeletal services, and numerous other medical disciplines, Wellstar delivers comprehensive healthcare across all stages of life.