Behavioral Health Associate - Evening & Night Shift (FT & PRN)
Erlanger Behavioral Health
Summary
Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Job description
Essential Functions
- Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
- Ensure the well-being of patients and provide a positive, supportive and structured environment.
- Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
- Document timely, accurate and appropriate clinical information in patient's medical record.
- Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
- Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
- May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
- May obtain patient's vital signs, height and weight as assigned and document in patient record.
- Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
- Engage patients in activities and interactions designed to encourage achievement of treatment goals.
- Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
- May provide transportation for patient or coordinate transportation with appropriate staff member.
- Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Other Functions
Perform other functions and tasks as assigned.
Requirements
- High school diploma or equivalent required.
- Six months or more experience working with the specific population of the facility preferred.
- CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility requirements.
Benefits
- Sign on bonus
Company overview
Erlanger Behavioral Health Hospital is a comprehensive psychiatric and behavioral healthcare facility located in Chattanooga, Tennessee. Operating as a 144-bed acute care treatment center, the hospital provides specialized mental health services across multiple age groups, including adolescents (ages 12+), adults, and older adults. The facility offers a full continuum of personalized psychiatric care, addressing conditions such as depression, anxiety, bipolar disorder, schizophrenia, PTSD, and co-occurring substance use disorders. Erlanger Behavioral Health employs evidence-based treatment modalities including cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), medication management, individual and group therapy, family therapy, and electroconvulsive therapy (ECT) for severe cases. The hospital operates 24/7 admissions and provides both inpatient and outpatient programming, including intensive outpatient (IOP) and partial hospitalization programs (PHP). Accredited by The Joint Commission with a Gold Seal of Approval, Erlanger Behavioral Health serves patients from Tennessee, Alabama, and North Georgia, maintaining a multidisciplinary team of psychiatrists, nurse practitioners, licensed counselors, social workers, and medical professionals dedicated to delivering compassionate, patient-centered care in a therapeutic environment designed to support stabilization and recovery.