Behavioral Health Safety Officer
Mass General Brigham
Summary
Responsible for ensuring the safety and well-being of patients, staff, and visitors within the hospital's behavioral health settings. This role involves developing, implementing, and monitoring safety protocols and procedures specific to behavioral health environments, conducting risk assessments, and providing training and support to staff members. This role works closely with clinical teams, security personnel, and other departments to create a safe and therapeutic environment.
Job description
Job Summary
Responsible for ensuring the safety and well-being of patients, staff, and visitors within the hospital's behavioral health settings. This role involves developing, implementing, and monitoring safety protocols and procedures specific to behavioral health environments, conducting risk assessments, and providing training and support to staff members. This role works closely with clinical teams, security personnel, and other departments to create a safe and therapeutic environment.
Essential Functions
- Develop, review, and update safety policies and procedures specific to behavioral health settings.
- Ensure protocols comply with regulatory standards and best practices for patient and staff safety.
- Conduct regular risk assessments to identify potential safety hazards and implement mitigation strategies.
- Monitor incidents and near-misses, analyze trends, and recommend corrective actions.
- Provide safety training and education to staff on behavioral health safety practices, including crisis intervention and de-escalation techniques.
- Respond to and manage behavioral health-related incidents and emergencies, including patient aggression or self-harm.
- Provide support to patients and staff during and after safety incidents, ensuring emotional and psychological well-being.
Knowledge, Skills and Abilities
- Knowledge of behavioral health safety practices and protocols.
- Strong communication and interpersonal skills.
- Ability to handle challenging situations calmly and effectively.
- Proficiency in incident reporting and safety documentation.
Requirements
- High School Diploma or Equivalent required
- Associate's Degree in Related Field of Study preferred
- First Aid Certification required
- Experience in a behavioral health setting, with a focus on safety or risk management 2-3 years preferred
- Knowledge of behavioral health safety practices and protocols
- Strong communication and interpersonal skills
- Ability to handle challenging situations calmly and effectively
- Proficiency in incident reporting and safety documentation
Benefits
- Comprehensive benefits
- Career advancement opportunities
- Recognition programs
Company overview
Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.