Behavioral Health Technician- ED Safety Attendants, Full Time Days
Cape Fear Valley Health
Summary
Performs routine patient care duties to include observation, monitoring and recording changes in patient's condition, obtaining vital signs, assisting with activities of daily living, providing emotional support and care under the direction of a nurse, and facilitates groups. Assists with performing contraband searches; inventory of patient's personal belongings. Effectively utilizes crisis intervention and de-escalation techniques as needed. Assists with maintaining a safe, clean, and therapeutic environment. Serves as resource for medical staff, nursing staff, security, and other Behavioral Health Technicians.
Job description
Summary
Performs routine patient care duties to include observation, monitoring and recording changes in patient's condition, obtaining vital signs, assisting with activities of daily living, providing emotional support and care under the direction of a nurse, and facilitates groups. Assists with performing contraband searches; inventory of patient's personal belongings. Effectively utilizes crisis intervention and de-escalation techniques as needed. Assists with maintaining a safe, clean, and therapeutic environment. Serves as resource for medical staff, nursing staff, security, and other Behavioral Health Technicians.
Major Job Functions
- Provides care to the patients in a manner that promotes safety, protects patient rights, preserves patient dignity, provides comfort and is conducive to a positive therapeutic environment
- Assists with new admissions including, but not limited to, conducting contraband searches, orientating patient to room and environment, obtaining vital signs and securing patient belongings in designated area
- Assists with transfers and discharges to include, but not limited to, obtaining vital signs and gathering patient belongings
- Obtaining and monitoring vital signs, obtain patient weight and report abnormalities to nurse
- Assists patients with activities of daily living, (personal hygiene, and toileting if necessary)
- Assists with therapeutic holds, restraints, and seclusion procedures after completing NCI Training
- Assess patients through play and group activities, report abnormal findings to nurse
- Assists with Q-15-minute rounding and video, visual constant and touch constant observation, monitoring and documentation as directed by nurse
- Assists with documentation of intake and output and graphing of vital signs as directed
- Facilitates Therapeutic Community Meeting and Wrap-up as assigned
- Participates in educational and performance improvement initiatives
- Actively participates in cost containment
- Other duties as assigned
Minimum Qualifications
The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:
Education and Formal Training
- High school diploma or equivalent required
- Associates degree or Bachelors degree in Psychology/Social Work preferred
- Nursing Assistant certification accepted
- BLS from the American Heart Association required
- Nonviolent Crisis Intervention training and certification within 30 days of employment
Work Experience
- 2 years of psychiatric experience preferred
Knowledge, Skills, and Abilities Required
- Proficiency in reading, writing, and speaking the English language
- Must possess excellent verbal and written communication skills
- Must possess excellent customer service skills
- Demonstrates competency to work with children, adolescents, and adults with mental illness
- Possesses basic knowledge of age specific considerations for the population served
- Must possess unrestricted NCI Certification upon completion of training
- General computer competency required
Physical Requirements
- Ability to work variable shifts
- Position requires bending, prolonged standing, and walking
- Ability to turn and lift patients
- Must possess visual and auditory acuity for observation and manual dexterity for computer use and documentation
- May involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material
Required Licenses and Certifications
CNA - NC Nursing Assistant Registry
Requirements
- High school diploma or equivalent required
- Associates degree or Bachelors degree in Psychology/Social Work preferred
- Nursing Assistant certification accepted
- BLS from the American Heart Association required
- Nonviolent Crisis Intervention training and certification within 30 days of employment
- 2 years of psychiatric experience preferred
- Proficiency in reading, writing, and speaking the English language
- Excellent verbal and written communication skills
- Excellent customer service skills
- Competency to work with children, adolescents, and adults with mental illness
- Basic knowledge of age specific considerations for the population served
- Unrestricted NCI Certification upon completion of training
- General computer competency required
- CNA - NC Nursing Assistant Registry
Company overview
Cape Fear Valley Health is a comprehensive regional healthcare system based in Fayetteville, North Carolina, serving southeastern North Carolina and surrounding regions. Established in 1956, it has grown to become North Carolina's 8th largest health system, operating as a private not-for-profit organization with 7,500 employees and over 1,000 physicians. The system encompasses eight hospitals with 988 total beds, including Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Bladen County Hospital, Hoke Hospital, and Harnett Health facilities. Annually, the system serves more than 1 million inpatient and outpatient visits across its network of over 150 locations. Cape Fear Valley Health specializes in cardiac care, cancer treatment, surgical services, neuroscience, pediatrics, rehabilitation, orthopedics, and behavioral health. The organization has earned numerous national recognitions including Healthgrades Top 100 Hospital for Cardiac Care, IBM Watson Top 50 Cardiovascular Hospital, and The Leapfrog Group Grade-A for Patient Safety. With a mission to provide exceptional healthcare for all patients, the system emphasizes patient-centered care, innovation, and community service while maintaining multiple disease-specific certifications from The Joint Commission.