BHCC Clinician/Discharge Planner

Position Summary

Under supervision, the Clinician provides crisis assessments, psychosocial evaluations, treatment planning, monitoring, and discharge planning for individuals receiving services in a Behavioral Health Crisis Center (BHCC). The Clinician delivers immediate intervention for clients experiencing acute mental health and/or substance use crises. Responsibilities include conducting crisis assessments, gathering collateral information, engaging in natural support, determining appropriate levels of care, and coordinating services as part of an interdisciplinary treatment team.

Job Responsibilities and Performance Standards

• Conducts timely clinical assessments of behavioral health needs for individuals presenting for crisis services.
• Determines appropriate services and recommends alternate care plans within established time frames.
• Completes or directs the intake process, ensuring accurate assembly of medical, psychological, and financial information.
• Utilizes Mindset and CPI de-escalation skills to prevent escalation and avoid physical restraint.
• Prioritizes eligible applicants appropriately and refers ineligible individuals to suitable community resources.
• Documents all assessments and clinical activities accurately and within required time frames.
• Communicates identified treatment goals clearly to clients and their families or supports.
• Monitors client progress through interviews, team discussions, chart reviews, and other means; conveys relevant updates to authorized family/support members.
• Writes clear, concise, and accurate progress notes in accordance with policy and documentation standards.
• Develops and maintains effective working relationships with community partners.
• Participates in internal and external meetings, committees, task forces, or review sessions to support communication and service coordination.
• Represents the organization professionally at community meetings or events.
• Collaborates with team members on case management, case consultation, and discharge planning.
• Makes appropriate referrals for support services and ensures follow through as applicable.
• Meets with clients and families to address concerns and practice skills identified in treatment goals, individually or in groups.
• Supports treatment and nursing care plans by engaging clients in preparation for discharge.
• Assists clients in accessing community resources, including legal, medical, financial, and social services.
• Coordinates transportation for appointments and discharge in a timely manner.
• Contacts clients or guardians to obtain updates on progress and needs.
• Communicates with internal and external providers to obtain background information and coordinate care according to established guidelines.
• Collaborates with service agencies to address concerns and recommend treatment plan changes.
• Provides short term case management and referrals for clients experiencing emergency situations.
• Attends seminars, workshops, and professional meetings as available.
• Participates in required in-service training and continuing education activities.
• Stays current with trends and developments in behavioral health by reviewing relevant literature and professional materials.