Bilingual Medical Receptionist
Altasciences
Summary
Medical Specialists of the Palm Beaches is seeking a detail-oriented and friendly Bilingual Medical Receptionist to join our team. The ideal candidate will be responsible for greeting patients, verifying insurance and demographic information, ensuring that all referral requirements are met, and managing appointment scheduling. The Medical Receptionist will provide excellent customer service and ensure that the office runs smoothly and efficiently. This is a dynamic role that requires multitasking, patience, and a steady, productive pace.
Job description
Position Description & Duties
- Greet patients as they arrive and assist them in signing in.
- Verify and update patient insurance and demographic information.
- Ensure that HMO patients have the correct referral for their visit.
- Direct new patients to complete necessary paperwork and file it appropriately in their charts.
- Answer incoming phone calls, schedule appointments, and direct calls to the appropriate staff members.
- Update the sign-in sheet to indicate that the patient's chart is ready for the Medical Assistant.
- Enter and update patient demographic information in the computer system.
- Ensure demographic information is filed properly at the end of the day to be mailed to the charge poster.
- Pull patient charts for incoming faxes and ensure proper handling.
- Perform additional administrative duties as assigned to support office operations.
- Must be Bilingual in English and Spanish
Qualifications / Education & Experience
- High school diploma or equivalent required.
- 1-2 years of experience in a medical office or healthcare setting preferred.
- Familiarity with medical terminology, medical insurance billing, and computer systems is preferred.
- Billing and coding education or certification is a plus.
- Knowledge of CPT, ICD-10 codes, and Athena software is a plus.
- Strong organizational, verbal, and written communication skills.
- Ability to be flexible and handle interruptions or unexpected situations with patience and professionalism.
- Demonstrated ability to manage confidential patient information with discretion and good judgment.
- Proficiency in typing and using a computer keyboard is required.
Requirements
- High school diploma or equivalent required
- Bilingual in English and Spanish
- Proficiency in typing and using a computer keyboard
- Strong organizational, verbal, and written communication skills
- Ability to handle interruptions with patience and professionalism
- Manage confidential patient information with discretion
- 1-2 years of experience in a medical office or healthcare setting preferred
- Familiarity with medical terminology, medical insurance billing, and computer systems preferred
- Billing and coding education or certification a plus
- Knowledge of CPT, ICD-10 codes, and Athena software a plus
Benefits
- Health, Dental & Vision Insurance
- Health Savings Account
- PTO & Holiday Pay
- Company Paid Life Insurance
- Short & Long-Term Disability
- Additional Life Insurance
- Accident & Critical Illness Insurance
- 401(k) Employer Contribution
Company overview
Altasciences is a forward-thinking, mid-size contract research organization (CRO) and contract development manufacturing organization (CDMO) that provides integrated, full-service solutions for early phase drug development. Founded in 1992 and owned by Novo Holdings A/S, the company offers pharmaceutical and biotechnology companies a proven, flexible approach to preclinical and clinical pharmacology studies. Their comprehensive services include preclinical safety testing, clinical pharmacology and proof of concept studies, bioanalysis, formulation development, manufacturing and analytical services, program management, medical writing, biostatistics, and data management. With over 1,800 employees across eight facilities in the U.S. and Canada, Altasciences has established itself as a trusted partner for drug development from lead candidate selection through clinical proof of concept and beyond. The company's integrated CRO/CDMO model enables seamless transitions between development phases, reducing complexities, mitigating risks, and accelerating timelines for clients ranging from startups to global pharmaceutical leaders.