Bilingual Pharmacist, Clinical Consultation (Specialty Pharmacy)
Lumicera Health Services
Summary
The main duty of the Pharmacist, Clinical Consultation is to perform telephonic consultations with patients regarding the use of their specialty medication and management of their disease state. The Pharmacist, Clinical Consultation will perform medication reconciliation, screen for potential drug interactions, and provide side effect management recommendations. Additional tasks for this role include interpreting physicians' prescriptions, contacting prescribers for prescription clarification, and expediting the processing of orders. The individual in this position will be expected to meet department production metrics and service levels, support quality standards, resolve patient issues, and vary work priorities and activities to accommodate business needs. The Pharmacist, Clinical Consultation works independently with minimal guidance and represents the organization using patient-centered care to enhance the patient experience.
Job description
Responsibilities
- Provide patient education through telephonic consultations for patients of the specialty pharmacy in accordance with Lumicera’s Patient Management Program. The consultations will focus on effective assessment and communication of disease state management, side effect mitigation strategies, administration of medication, appropriate storage, and therapeutic appropriateness, following patient-centered care model. Answer clinical questions from patients and caregivers.
- Provide detailed clinical documentation of patient consultations and interventions in pharmacy software system in compliance with internal policies and procedures and external regulatory bodies (such as URAC).
- Interpret and clinically evaluate prescriptions for specialty medications based on available information and resources. Contact providers and/or patients to verify information related to prescriptions such as drug strength, intended directions, and diagnosis to expedite processing of orders. Verify and confirm validity of controlled substances.
- Contact physicians for new prescriptions, consult with physicians and nurses regarding pharmaceutical questions, and contact pharmacies for prescription transfers. Work with physicians to convert prescriptions to generic, biosimilar, or preferred drugs whenever possible.
- Verify prescription information entered in the system by order entry. Answer clinical questions from the pharmacy team.
- Adapt to new workflows and processes. Solve unique pharmaceutical problems. Stay current with advancements in specialty pharmacy therapies, including new drug approvals and specialty disease state treatment guidelines.
- Back up other pharmacists as needed; train less experienced pharmacists.
- Document and report medication errors per company policies and procedures. Facilitate error reduction and prevention methods based off quality department and ISMP standards.
- Act in accordance with all applicable federal and state laws and with the highest ethical standards that we consistently strive to achieve.
- Other duties as assigned
Qualifications
- Graduate of an ACPE Accredited School of Pharmacy with a B.S. Pharmacy or PharmD degree.
- Current, unrestricted pharmacist license in state of residence; must continually obtain education credits to maintain active licensure.
- At least two years of experience as a practicing licensed Pharmacist preferred.
- Strong clinical background required.
- Experience and/or strong understanding of Specialty Pharmacy medications desirable.
- Participate in, adhere to, and support compliance program objectives
- The ability to consistently interact cooperatively and respectfully with other employees
Requirements
- Graduate of an ACPE Accredited School of Pharmacy with a B.S. Pharmacy or PharmD degree
- Current, unrestricted pharmacist license in state of residence
- Must continually obtain education credits to maintain active licensure
- At least two years of experience as a practicing licensed Pharmacist preferred
- Strong clinical background required
- Experience and/or strong understanding of Specialty Pharmacy medications desirable
- Participate in, adhere to, and support compliance program objectives
- Ability to consistently interact cooperatively and respectfully with other employees
Benefits
- Health, Dental & Vision Insurance
- 20 days PTO
- 4 weeks paid parental leave
- 9 paid holidays
- 401(k) match up to 5%
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan
- Professional Membership Assistance
- Referral Bonus up to $750
Company overview
Lumicera Health Services is a leading specialty pharmacy provider dedicated to transforming patient care through innovative pharmacy solutions. Founded in 2014 and headquartered in Madison, Wisconsin, the company operates as a division of Navitus Health Solutions, a nationally recognized pharmacy benefit management (PBM) services provider. Lumicera specializes in delivering high-touch, personalized care for patients with complex chronic conditions, offering comprehensive services that include medication management, clinical support, patient education, and financial assistance. The company has achieved URAC specialty pharmacy accreditation and maintains multiple facilities across the United States, including locations in Arizona, California, Maryland, and Washington, DC. With a focus on transparency and stewardship, Lumicera works closely with pharmaceutical manufacturers, healthcare providers, and health systems to optimize patient outcomes while ensuring safe and effective medication use. Their integrated care model combines clinical expertise with advanced adherence monitoring and proactive patient support, making them a trusted partner in the specialty pharmacy landscape.