Bilingual Screening Research Lead

The Role

Responsible for the performance of screening activities for prospective research volunteers, day-to-day volunteer marketing and recruitment activities to meet study enrollment timelines, and ensuring volunteer recruitment practices are fair and ethical. Support Screening Manager by providing cover and assistance with screening set up for upcoming studies/cohorts. Comply and adhere to GCP guidelines and regulations, ensure study data is collected to a high quality in accordance with Good Clinical Practice (GCP) standards, and ensure subject safety at all times.

Main Tasks and Responsibilities

• Work with Screening Manager, PI, and Clinical Lead to understand demands/strategy for studies to ensure advertising plans meet the requirements
• Responsible for updating the company volunteer recruitment website in advance of the screening start date
• Posting of social media for volunteer recruitment (Facebook, Instagram and Twitter etc.) and responding to comments on all platforms
• Preparation of Admission Lists, Screening Logs as needed
• Content creation for GoParticipateNow website, including stories and blogs, as well as other marketing/promotional materials
• Track website conversion rates and taking action to improve where necessary
• Monthly reporting on advertising performance as requested, e.g. cost per application and cost per panel addition
• Assist with training of new hires at Screening office in recruitment, volunteer registration and technician duties
• Review new technologies and keep the company at the forefront of developments in volunteer recruitment
• Ensure incoming website and social media inquiries are regularly monitored and responded to
• Thoroughly read and understand protocols and train screening staff on protocol prior to start of recruitment or screening
• Ensures ethical and adequate recruitment and screening of prospective research volunteers for studies
• Explains research study and obtains proper informed consent. Ensures consents are completed prior to the performance of any screening activities
• Obtains medical histories and documents findings according to SOPs, protocol specific requirements and Good Clinical Practice
• Assists with the performance and/or scheduling of all screening procedures required by protocol
• Assists in obtaining clinical laboratory specimens and shipping to the appropriate laboratory as needed
• Reviews abnormal results of screening tests with the Investigators and alerts volunteers of results, which need further medical evaluation
• Reviews completed screening charts for completeness and conformity with protocol requirements. Reports and documents any clinical results or compliance issues which would lead to study exclusion
• Ensures that screen failures charts are properly archived in a timely manner
• Assists with other duties as assigned
• Liaise with the medical team to assess volunteer suitability for inclusion on the database where required
• Respond to volunteer queries, involving other staff as appropriate in order to provide the best response

Job Demands

The job may involve the following: very high concentration of work, strict and tight deadlines, having to juggle a range of tasks/issues simultaneously, working in a hazardous environment with high requirement to follow safety procedures, working outside normal working hours, and needing to respond to client demands.

The Candidate

• Associate degree (preferred) or high school graduate
• At least 2 years' experience of working in a health-related environment, preferably clinical research
• Fluent in English & Spanish
• Computer proficient and ability to navigate through various specialized computerized systems
• Demonstration of digital skills in social media communications
• Good understanding of the latest online marketing concepts, strategy, and best practice
• Demonstration of initiating, delivering, and analyzing advertising campaigns for recruitment of volunteers
• Excellent organizational skills and problem-solving abilities
• Ability to perform multiple tasks and prioritize effectively to meet required deadlines
• Excellent communication and interpersonal skills
• Detail oriented and self-directed