Bilingual Targeted Case Manager
HEALTH CONNECT AMERICA, INC
Summary
The Targeted Case Manager provides best practice, quality case management services, ensures that all documentation is completed per Payer, State, and COA standards and requirements. Assist in marketing new referrals.
Job description
Responsibilities
The Targeted Case Manager provides best practice, quality case management services, ensures that all documentation is completed per Payer, State, and COA standards and requirements. Assist in marketing new referrals.
- Communicate with customers, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints/concerns.
- Develop service plans with the input of the treatment team and the Clinical Supervisor.
- Connect families with needed and available community resources. Follow-up with clients and agencies as appropriate to document use/success of referral.
- Complete documentation within established time frames.
- Meet with clients weekly or bi-weekly for up to 12 months.
- Attend and participate bi-weekly with Treatment Team meetings.
- Serve as a liaison with other professionals and agencies related to the client.
- Actively recruit new referrals to ensure that your caseload stays full.
- Provide 24/7 on-call support for clients as per program requirements.
- Ensure compliance with all state regulatory bodies.
Qualifications
State Specific Qualifications:
- Mississippi: Master's degree in a human services, behavioral health, social work, counseling, or related field required.
- Mississippi: Must meet payer-required credentialing standards, which may include Licensed Social Worker (LSW), DMH-approved Mental Health Therapist credential, or Registered Nurse (RN).
- Mississippi: Must have 2 years of experience in mental health care.
- Florida: Must hold a Bachelor's degree in a human services discipline, including but not limited to Social Work, Psychology, Sociology, Counseling, etc.
- Florida: Must have experience working with children and families in case management or community resource capacity.
Requirements
- Bachelor's degree in a human services discipline (Florida)
- Experience working with children and families in case management or community resource capacity
- Master's degree in human services, behavioral health, social work, counseling, or related field (Mississippi)
- Payer-required credentialing such as LSW, DMH-approved Mental Health Therapist, or RN (Mississippi)
- 2 years of experience in mental health care (Mississippi)
- Bilingual communication
Benefits
- Paid Time Off
- Paid Holidays
- Medical, Dental & Vision
- Employee Assistance Program
- Health Savings Account
- Dependent Daycare FSA
- 401(k) Retirement Plan
- Benefits Hub
- Tickets at Work
Company overview
Health Connect America, Inc is a prominent mental health care services provider specializing in comprehensive behavioral health solutions. The company focuses on delivering accessible and quality mental health services to individuals and communities across America. Their services typically include counseling, therapy, crisis intervention, and community-based mental health support programs. As a healthcare provider in the mental health sector, Health Connect America plays a crucial role in addressing the growing need for mental health services in the United States. The organization likely operates through a network of licensed professionals and facilities, providing evidence-based treatments for various mental health conditions. Their approach emphasizes patient-centered care, community integration, and holistic wellness strategies. In the current healthcare landscape where mental health awareness is increasing, companies like Health Connect America serve as essential providers bridging gaps in mental health service delivery and making professional care more accessible to diverse populations.