Billing & Collections Specialist
Globus Medical
Summary
NuVasive Clinical Services, a subsidiary of Globus Medical Inc., is a leading provider of intraoperative neuromonitoring (IOM) services to surgeons and healthcare facilities. IOM technology gives those in the operating room real-time insight into the nervous system, which can help surgeons reduce surgical risk by providing critical information and alerts throughout the procedure.
Job description
Position Summary
As a Billing and Collections Specialist with NuVasive Clinical Services, you will provide administrative support in the billing and collections function of the medical revenue cycle process. Responsibilities include preparing new charges, completing insurance verification, maintaining patient records, and collecting on outstanding accounts receivable. Please note this is a hybrid role in Columbia, MD.
Essential Functions
- Obtain needed and or corrected information by contacting the patient, physician's office, hospital, next of kin, insurance carrier, etc.
- Verify all patient information uploaded is accurate
- Activate and bill patients within the billing system
- Maintains the database by entering, updating, and retrieving data, as well as formatting and generating reports
- Assists in resolution of outstanding accounts receivable problems from past due accounts
- Responds to inquiries from customers or external collection resources
- Places calls and sends messages to those with unresolved issues
- Understands and maintains all governmental, regulatory and company billing and compliance regulations and policies for payers
- Follows-up with payers, patients, and other appropriate parties to collect open billings in a timely manner
- Identifies and reports to management any payer issues with regards to billing and collections
- Reviews, analyzes, and reconciles initial Accounts Receivable and Order Entry exceptions and discrepancies to provide accurate invoicing and prompt payment
- Performs other duties as assigned
Qualifications
- High level of quality awareness, accuracy, and attention to detail
- Strong communication, organizational, and problem-solving skills
- Data-oriented with basic proficiency in MS Office Applications, strong analytical skills, and the ability to create detailed reports
- Sense of urgency and customer-oriented mindset with understanding of Health Insurance Portability and Accountability Act (HIPAA) compliance and Protected Health Information (PHI)
- Ability to work independently, multitask and handle various priorities in a fast-paced environment
- Working knowledge of payer reimbursement guidelines and government, regulatory and company billing and compliance regulations/policies for assigned payers
- Effective verbal and written communication skills
Travel and/or Physical Demands
Ability to sit for long periods of time, 6-8 hours per day in front of computer screen
Requirements
- High level of quality awareness, accuracy, and attention to detail
- Strong communication, organizational, and problem-solving skills
- Data-oriented with basic proficiency in MS Office Applications, strong analytical skills, and the ability to create detailed reports
- Understanding of HIPAA compliance and Protected Health Information (PHI)
- Ability to work independently, multitask and handle various priorities in a fast-paced environment
- Working knowledge of payer reimbursement guidelines and government, regulatory and company billing and compliance regulations/policies for assigned payers
- Effective verbal and written communication skills
Company overview
Globus Medical, Inc. is a leading publicly traded orthopedic medical device company headquartered in Audubon, Pennsylvania, founded in 2003. The company specializes in the design, development, and commercialization of innovative musculoskeletal solutions that enable surgeons to promote healing in patients with musculoskeletal disorders. Globus Medical has established itself as the fastest growing company in the history of orthopedics through its single-minded focus on advancing surgical technologies. The company's comprehensive product portfolio includes spinal implants, trauma solutions, artificial joints, and the revolutionary ExcelsiusGPS surgical robotic system for spine surgery. Their robotic navigation technology provides sub-millimeter accuracy for transpedicular drilling and screw placement procedures. Globus Medical also offers advanced surgical planning software and registry solutions like SpineTRACK and OrthoTRACK for comprehensive treatment outcomes data collection. The company's mission is to utilize superior engineering and technology to achieve pain-free, active lives for all patients, driving significant technological advancements across a complete suite of orthopedic products.