Billing Correspondence Coordinator I (Correspondence Billing Specialist REMOTE)
Labcorp
Summary
Labcorp is seeking a U.S. remote Billing Correspondence Coordinator. Work schedule: Monday-Friday 8am-5pm EST.
Job description
Responsibilities
- Review Correspondence request to send invoices, transfer, make adjustments, research and make claim and/or invoice updates in billing system
- Composing email communications to Internal and External customers in a clear and professional manner, providing updates and additional information needed for follow up
- Adaptability: feel comfortable with a changing environment such as changing duties, priorities and SOPs
- Run status checks on large spreadsheet invoice/claim correction files to verify that all updates are completed; noting missing information that needs to be shared back with the customer to complete request
- Follow Approved SOP's to update and provide necessary information to resolve correspondence request
Minimum Qualifications
- High School Diploma or equivalent
- 2 years or more work experience
Preferred Qualifications
- 1 or more years of experience as a Labcorp Healthcare Billing Specialist
- 2 or more years of experience utilizing Labcorp billing applications including mPower, LCBS, LCLS, Mobius, and Artiva
- 2 or more years of experience in healthcare accounts receivable, medical billing, claims processing, or revenue cycle operations
Additional Job Standards
- Demonstrates effective written communication when interacting with internal and external customers
- Maintains organization while managing multiple requests with varying levels of complexity
- Adapts to changing priorities, processes, procedures, and business needs
Requirements
- High School Diploma or equivalent
- 2 years or more work experience
- Effective written communication with internal and external customers
- Organization managing multiple requests of varying complexity
- Adaptability to changing priorities, processes, procedures, and business needs
Benefits
- Medical, Dental & Vision
- Life Insurance
- STD/LTD
- 401(k)
- Paid Time Off (PTO)
- Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
Company overview
Labcorp (Laboratory Corporation of America Holdings) is a global leader in life sciences and diagnostics, providing comprehensive clinical laboratory services and end-to-end drug development solutions. Founded in 1978 and headquartered in Burlington, North Carolina, the company operates one of the world's largest clinical laboratory networks, serving patients, physicians, hospitals, and pharmaceutical companies worldwide. Labcorp's services encompass a wide range of diagnostic testing, including routine and esoteric tests, as well as clinical trial management, central laboratory services, and biomarker development. The company plays a critical role in healthcare by delivering vital information that enables better medical decisions, supports drug development, and improves patient outcomes. With a strong focus on innovation and technology, Labcorp continues to advance precision medicine and transform healthcare through data-driven insights.