Billing Representative I (Accounting Clerk I 01011)
Mid-Cities Medical
Summary
Mid-Cities Medical is a Service-Disabled Veteran-Owned Small Business specializing in servicing in-home medical needs for Veterans, delivering government-approved lines of Ventilators, Portable and Stationary Oxygen Concentrators and Supplies to Veterans and their Caregivers throughout Texas, Arizona, and Southern California.
Job description
Mid-Cities seeks a self-motivated, energetic, detail-oriented, and compassionate professional to support billing operations and serve our VA customers. The ideal candidate will play an integral role in advancing the company's financial objectives by ensuring accurate billing of sales orders and promptly addressing account integrity issues.
Essential Duties and Responsibilities
- Review and confirm open sales orders for billing submission
- Resolve all order discrepancies for final month end audit
- Compile and merge pdf documents to match billing spreadsheets
- Manage patient files to correct home inventory
- Coordinate with all departments and remote locations
- Process weekly open order reports
- Communicate and partner with Customer Service or Intake counterparts to resolve sales order and patient consult discrepancies
- Consistently communicate driver notes to intake counterparts to resolve patient complaints
- Review and maintain Open Edit Order Report; research outstanding pickups or inventory issues
- Communicate directly with VA representatives regarding billing discrepancies or payment delays
- Track authorization limits, expiration dates, and units approved
- Collaborate with intake, documentation, and delivery teams to prevent billing errors
- Paperless billing EMR processing
- Invoice correction from automatic confirmation
- End of month merging and batch audit
- Strong MS Excel and MS Teams experience
Shift
8a - 5pm (On site)
Requirements
- Must be legally able to work in the United States
- HS Diploma or GED
- Must be able to understand and speak English fluently; Spanish is a plus
- Must be able to work 8a - 5pm Shift
- Minimum 2 years of DME billing experience required
- Proficiency in billing software and EMR systems
- Familiarity with Bright Tree and electronic claims processing
- Excellent analytical and problem-solving skills
- High attention to detail and organizational ability
- Strong written and verbal communication skills
- Ability to process written and oral communication from various sources
- Must be able to work on the weekends occasionally
- Military Retirees/Veterans and/or their Family members encouraged to apply
- Preferred: Experience DME Billing
- Preferred: Government Billing Experience
Benefits
- 401(k) Matching
- Medical, Dental & Vision
- Life Insurance
- Long-Term Disability Coverage
- Paid Holidays
- Vacation & Sick Time
- Discretionary Employee Bonus
Company overview
Mid-Cities Medical is a Service-Disabled Veteran Owned and Operated Small Business specializing in home medical delivery services for veterans. Founded in 2001 and headquartered in Grand Prairie, Texas, the company serves as a prime contractor for the Department of Veterans Affairs Veteran Integrated Service Network 17 (VISN 17) since March 2009. Their core business involves delivering Department of Veteran Affairs issued home oxygen and ventilation services to over 3,500 VA patients throughout Texas. The company holds a VA Federal Supply Schedule (V797D-50540) focused on offering complete lines of respiratory and durable medical equipment to veteran patients. Mid-Cities Medical is Joint Commission accredited and operates with a mission to provide world-class customer service and equipment to every customer. The company emphasizes hiring, training, and employing veterans or their family members as technicians and staff, creating meaningful work opportunities while serving the nation's heroes. Their services extend beyond Texas to include operations in Arizona and California, demonstrating their commitment to expanding veteran healthcare access across multiple states.