Billing Representative II
Quest Diagnostics
Summary
In an environment where the patient is at the center of everything that we do, the individuals in this position typically work with Billing Representatives and other employees handling complex billing issues for the purpose of collecting revenue for the organization. Will work with Patient, Client and/or Third Party insurance bills.
Job description
Responsibilities
- Administrative in-office tasks including print, mail, & faxing of documents
- Research returned mail
- Research billing issues to identify and document trends
- Outbound calls to insurance carriers to reconcile/resolve any issues
- Review and process insurance/patient refunds and adjustments
- Always maintain Compliance and HIPPA standard
- Meet or exceed daily production & quality standards
- Perform other duties and functions as assigned
Qualifications
Required Qualifications:
- High School Diploma / GED
- Must be 18 years of age OR older
- 1 year experience in medical office setting
- Ability to create and modify spreadsheets within Microsoft Excel
Preferred Qualifications:
- Familiar with explanation of benefits and appeals
Soft Skills:
- Ability to navigate on internet for research purposes
- Problem solving, organization and interpersonal skills
- Ability to work independently and as part of a team
- Communication skills, both verbal and written
Requirements
- High School Diploma / GED
- Must be 18 years of age OR older
- 1 year experience in medical office setting
- Ability to create and modify spreadsheets within Microsoft Excel
- Familiar with explanation of benefits and appeals
- Ability to navigate on internet for research purposes
- Problem solving, organization and interpersonal skills
- Ability to work independently and as part of a team
- Communication skills, both verbal and written
Benefits
- Medical, Dental & Vision
- Well-being programs
- Health assessment program
- Mental health program
- Vacation & Flex Time
- Paid holidays
- Financial coaching
- 401(k) Matching
- Roth IRA
- Employee stock purchase plan
- Life insurance
- Disability insurance
- Flexible Spending Accounts
- Matching gifts program
- Education assistance
Company overview
Quest Diagnostics is a leading provider of diagnostic information services, operating one of the largest clinical laboratory networks in the United States. Founded in 1967 and headquartered in Secaucus, New Jersey, the company offers a comprehensive range of diagnostic testing services including routine blood tests, genetic testing, molecular diagnostics, and anatomic pathology. Quest serves approximately one-third of American adults and physicians annually through its network of approximately 2,250 patient service centers and extensive outreach operations. The company processes over 500,000 test requests daily, providing critical data that helps healthcare providers make informed decisions about patient care. Quest Diagnostics has been at the forefront of diagnostic innovation, developing advanced testing capabilities for cancer, cardiovascular disease, infectious diseases, and neurological disorders. The company plays a vital role in public health through its participation in disease surveillance and population health management initiatives.