Billing Specialist (Collector)
Acadia Healthcare
Summary
We are seeking a detail-oriented Patient Billing Specialist to join our Business Office team. This role is responsible for insurance and patient billing, payment posting, accounts receivable follow-up, and maintaining accurate patient account records to support timely reimbursement and cash flow.
Job description
Responsibilities
- Process and submit insurance and patient bills to maximize reimbursement.
- Accurately enter charges, payments, adjustments, and other account transactions.
- Follow up with insurance companies on submitted claims to ensure timely payment.
- Perform electronic billing and claims submission.
- Post cash receipts, adjustments, and maintain patient account records.
- Prepare bank deposits and record accounts receivable and miscellaneous cash.
- Balance accounts receivable and maintain supporting reports in accordance with department policies.
- Contact insurance companies and guarantors regarding outstanding balances and payment status.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Minimum of 3 years of business office experience, preferably in a hospital or medical office setting.
- Knowledge of medical billing, accounts receivable, payment posting, and insurance follow-up.
- Strong data entry, organizational, and attention-to-detail skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Requirements
- High school diploma or equivalent required.
- Minimum of 3 years of business office experience, preferably in a hospital or medical office setting.
- Knowledge of medical billing, accounts receivable, payment posting, and insurance follow-up.
- Strong data entry, organizational, and attention-to-detail skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Company overview
Acadia Healthcare is a leading provider of behavioral healthcare services in the United States, specializing in the treatment of mental health disorders, substance abuse, and addiction. Founded in 2005 and headquartered in Franklin, Tennessee, the company operates a comprehensive network of psychiatric hospitals, residential treatment centers, outpatient clinics, and therapeutic school programs across multiple states. Acadia focuses on delivering evidence-based treatment for conditions including depression, anxiety, bipolar disorder, eating disorders, and co-occurring mental health and substance use disorders. The company serves diverse patient populations across all age groups through specialized programs for children, adolescents, adults, and seniors. Acadia Healthcare has established itself as one of the largest behavioral healthcare providers in the nation, emphasizing quality care, clinical excellence, and patient-centered treatment approaches. Their facilities offer a continuum of care ranging from acute inpatient services to long-term residential treatment and community-based outpatient programs.