Summary

Quest Diagnostics is a leading provider of diagnostic information services, operating one of the largest clinical laboratory networks in the United States. Founded in 1967 and headquartered in Secaucus, New Jersey, the company offers a comprehensive range of diagnostic testing services including routine blood tests, genetic testing, molecular diagnostics, and anatomic pathology. Quest serves approximately one-third of American adults and physicians annually through its network of approximately 2,250 patient service centers and extensive outreach operations. The company processes over 500,000 test requests daily, providing critical data that helps healthcare providers make informed decisions about patient care. Quest Diagnostics has been at the forefront of diagnostic innovation, developing advanced testing capabilities for cancer, cardiovascular disease, infectious diseases, and neurological disorders. The company plays a vital role in public health through its participation in disease surveillance and population health management initiatives.

Job description

Responsibilities

Supervise a production-focused team
Responsible for staffing and work schedule
Responsible for development of the team
Responsible for setting individual objectives to meet the department's goal
In-charge of monitoring/reporting productivity and quality measures of the team
Ensure that team members are adequately trained to perform their job
Ensure that team meets all corporate mandated training requirements
Responsible for on-going communication, including individual and team meetings
Responsible for managing staff time off, schedules and timekeeping
Responsible for recognition and motivating team
Develop and updates SOP's for all processes in his/her team
Responsible for hiring, training, monitoring and termination of all direct reports

Qualifications

1-2 years of supervisory/leadership in medical billing environment
Billing experience with third party payors
High School diploma or equivalent required. Associate's or bachelor's preferred
Excellent interpersonal and communication, including excellent verbal and writing skills
Excellent PC and system skills
Demonstrated problem solving and analytical skills
Proven ability to handle multiple tasks and meet deadlines within standards
Adaptable and flexible with the ability to accept, create and manage change

Requirements

1-2 years of supervisory/leadership in medical billing environment
Billing experience with third party payors
High School diploma or equivalent required
Excellent interpersonal and communication, including excellent verbal and writing skills
Excellent PC and system skills
Demonstrated problem solving and analytical skills
Proven ability to handle multiple tasks and meet deadlines within standards
Adaptable and flexible with the ability to accept, create and manage change

Benefits

Medical, Dental & Vision
Well-being programs
Health assessment program
Mental health program
Vacation and Flex Time
6 Holidays plus MyDay
Financial coaching
401(k) Matching
Roth IRA
Employee stock purchase plan
Life and disability insurance
Flexible Spending Accounts
Matching gifts program
Education assistance
Career advancement opportunities

Company overview

Quest Diagnostics is a leading provider of diagnostic information services, operating one of the largest clinical laboratory networks in the United States. Founded in 1967 and headquartered in Secaucus, New Jersey, the company offers a comprehensive range of diagnostic testing services including routine blood tests, genetic testing, molecular diagnostics, and anatomic pathology. Quest serves approximately one-third of American adults and physicians annually through its network of approximately 2,250 patient service centers and extensive outreach operations. The company processes over 500,000 test requests daily, providing critical data that helps healthcare providers make informed decisions about patient care. Quest Diagnostics has been at the forefront of diagnostic innovation, developing advanced testing capabilities for cancer, cardiovascular disease, infectious diseases, and neurological disorders. The company plays a vital role in public health through its participation in disease surveillance and population health management initiatives.