Biobank Technician I

How You'll Add Value

The regional sites Biobank Technician I is responsible for the whole life cycle from reception, manifesting, labeling, retrieving, shipping and discarding of irreplaceable biological and production materials (research samples, products, etc.) as assigned, while maintaining appropriate temperature. The incumbent is accountable for performing all assigned tasks with full attention and accuracy to maintain the integrity of the material and the storage processes. The incumbent is also responsible for performing data entry, data analysis, cleaning, maintenance/qualification activities and facilities activities to ensure smooth and continuous functioning of Biobank operations.

What You'll Do

• Perform all functions methodically and in accordance with Policies and Standard Operating Procedures (SOPs)
• Adhere to FDA Good Practices (GMP, GTP, GLP, GDP), ISO, CAP, IATA and other regulatory requirements
• Handle materials in a manner that maintains required temperatures (ambient to -196°C)
• Follow all safety requirements for working with infectious and non-infectious biological materials, radioactive materials, chemical compounds and drug products
• Utilize the Company Inventory Management System for all sample handling tasks and ensure chain of custody and audit trails
• Manage the whole life cycle of samples/materials: reception, manifesting, registration, storage, retrievals, discard/shipment, and other client specific tasks
• Investigate and document issues encountered using common and company specific systems
• Generate reports and custom reports as assigned/needed
• Work with other team members to help on assigned projects
• Proactively manage and drive the resolution of client issues while promoting continuous process improvements
• Maintain training file and required documentation
• Assist with upkeep of the facility and equipment: cleaning, inventory/consumables, installation, preventive maintenance, calibration, qualification
• Maintain on-call availability in accordance with schedule set by the employer
• For sites with a laboratory: independently operate laboratory equipment, accurately and precisely use pipettes, proper use of reagent
• Other duties as assigned

What You Will Bring

• Bachelor's Degree (or country specific equivalence)
• OR Associate Degree + 2 years of relevant experience
• OR High School Diploma + 4 years of relevant experience
• Life Sciences degree/experience preferred
• GMP/GTP/CLIA experience preferred
• Organized and detail oriented
• Demonstrate high level of initiative and ability to triage/prioritize and work independently and in teams
• Ability to maintain confidentiality and make good judgment about what to reveal to customers
• Strong communication skills, both written and verbal in English and other location's official languages
• Ability to read/understand/interpret basic correspondence, instructions, rules, procedures in English
• Ability to make decisions and judgements based on reasoning
• Ability to perform tasks with care, is thorough and checks work for accuracy and completeness
• Strong attention to detail for repetitive tasks
• Proficient with Microsoft Office suite, including Microsoft Excel basic and intermediate functions

Physical Requirements

• Reaching, lifting, bending
• Ability to lift 50 lbs (~23 kg)
• Extended periods of standing or sitting
• Right- and left-hand finger dexterity
• Ability to discern colors or use of color correction glasses
• Ability to work with refrigerants (e.g., dry ice and LN2) using proper PPE

Your Working Conditions

• The employee will be working in an area with potentially infectious materials
• The employee will be responsible for maintaining a clean work environment and enforce and follow Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated