Summary

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).

Job description

About the role

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).

How You Will Contribute

You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.
You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.
You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.

What you bring to Takeda

High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements
Currently licensed or certified in the state where responsibilities will be assigned: Emergency Medical Technician -Basic (EMT-B), Advanced (EMT-A), Intermediate (EMT-I), and Paramedic (EMT-P), Licensed Practical Nurse / Licensed Vocational Nurse (LPN/LVN), and Registered Nurse (RN)
Current Cardiopulmonary Resuscitation (CPR) and AED certification
Fulfill state requirements (in state of licensure) for basic IV therapy
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
Two years in a clinical or hospital setting

Requirements

High school diploma or equivalent
Currently licensed or certified in the state where responsibilities will be assigned: EMT-B, EMT-A, EMT-I, EMT-P, LPN/LVN, or RN
Current CPR and AED certification
Fulfill state requirements for basic IV therapy
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
Two years in a clinical or hospital setting

Benefits

Medical Insurance
Dental Insurance
Paid Time Off
Retirement Benefits
Career Growth Opportunities

Company overview

BioLife Plasma Services is a leading plasma collection organization and a subsidiary of Takeda Pharmaceutical Company Limited. The company operates a network of plasma donation centers across the United States, specializing in the collection of source plasma used in the production of life-saving therapies. BioLife plays a critical role in the biopharmaceutical supply chain by providing high-quality plasma to manufacturers for the development of plasma-derived therapies that treat rare and chronic conditions. The company maintains rigorous quality standards and donor safety protocols at its state-of-the-art collection facilities. BioLife's operations support the production of essential treatments for immune deficiencies, bleeding disorders, and other serious medical conditions. As part of Takeda, BioLife contributes to the global availability of plasma-derived medicines while ensuring ethical and responsible plasma collection practices. The company focuses on creating positive donor experiences and maintaining the highest standards of operational excellence in plasma collection services.