Biomedical Equipment Technician (Columbia, SC)
Philips
Summary
This position supports the Multi-Vendor Biomedical business with our client in Columbia, SC. This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, and service Biomedical Equipment at customer sites.
Job description
Your role:
- Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM or 3rd Party training.
- Identifying and resolving customer issues, providing the customer with the appropriate communication and involving appropriate site service personnel.
- Maintaining customer satisfaction is the primary goal. Therefore, the BMET must demonstrate ownership in difficult circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Manager, the Site Team or the customer.
- Independently complete PMs, FCOs, installations, and all related tasks and independently diagnose, resolve electronic, network, and mechanical problems, and resolve customer issues.
You're the right fit if:
- Associates degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
- 5+ years of experience servicing medical equipment; general biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.
- Working knowledge of electronic circuit boards, schematics, processors and computer hardware including applications, programming, and systems functionality.
- Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment. Ability to read and interpret schematics and site drawings with minimal assistance.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
Requirements
- Associates degree in electronics or equivalent combination of education and experience
- 5+ years of experience servicing medical equipment
- Working knowledge of electronic circuit boards, schematics, processors and computer hardware including applications, programming, and systems functionality
- Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment
- Ability to read and interpret schematics and site drawings with minimal assistance
- Must be able to successfully perform minimum Physical, Cognitive and Environmental job requirements with or without accommodation
Benefits
- Paid Time Off
- 401(k) up to 7% match
- HSA with company contribution
- Stock Purchase Plan
- Education Reimbursement
- On-call Pay
- Training Opportunities
- Advancement Opportunities
Company overview
Koninklijke Philips N.V., commonly known as Philips, is a Dutch multinational health technology company that has evolved from its origins as a consumer electronics conglomerate into a leading global healthcare solutions provider. Founded in 1891 in Eindhoven, Netherlands, Philips has transformed its business focus since the 2010s to concentrate exclusively on health technology. The company operates through three main divisions: Diagnosis and Treatment, which manufactures advanced medical imaging equipment including MRI, CT, and ultrasound scanners; Connected Care, specializing in patient monitoring systems and respiratory care products under the Respironics brand; and Personal Health, producing consumer healthcare products like electric shavers, Sonicare toothbrushes, and Avent childcare items. With 68,419 employees worldwide and annual revenues of €18.02 billion (2024), Philips maintains its global headquarters in Amsterdam while operating manufacturing, R&D, and sales facilities across 26 countries. The company has strategically divested its consumer electronics, lighting, and home appliance businesses to become a pure-play health technology organization, positioning itself at the forefront of medical innovation and digital healthcare solutions.