Biomedical Equipment Technician (Valhalla, NY)
Philips
Summary
Support the Philips Multi-Vendor Services (MVS) business as a Biomedical Equipment Technician (BMET) for customers in the Valhalla, NY area. You will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites.
Job description
Your role
- Perform and complete preventative maintenance (PM), Field Change Orders (FCOs), installations, and all related tasks independently, diagnosing and resolving electronic, network, and mechanical issues. Utilize service manuals, tools, training (on-the-job, manufacturer, 3rd party), support, resources, and escalation processes within required timeframes to resolve customer and system problems timely and effectively.
- Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments to address and resolve customer needs. Understand the customer's business and assess priorities communicated by site leadership.
- Actively participate as a member of the onsite work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become trained on a diverse range of equipment, learn new tools).
- Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, FCOs, PM, installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements.
- Shift time: Monday-Friday, 8AM-5PM.
You're the right fit if
- You've acquired 1+ years of experience in a medical service environment or 3+ years of experience in other electromechanical industries. Experience with general biomedical equipment, patient monitoring, ventilators, defibrillators, and/or infusion pumps highly preferred.
- Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
- You have an associate degree in electronics or related field, or equivalent combination of education and above listed experience.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
- You must be able to work in a hospital/healthcare environment; adhere to requirements.
- You must be able to work flexible hours as needed based on business needs (i.e., 2nd or 3rd shifts; weekends, on-call; mandatory extra hours dependent on workload).
- You must be able to safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.
Requirements
- 1+ years of experience in a medical service environment or 3+ years of experience in other electromechanical industries
- Experience with general biomedical equipment, patient monitoring, ventilators, defibrillators, and/or infusion pumps highly preferred
- Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment
- Knowledge and use of all necessary tools and test equipment
- Associate degree in electronics or related field, or equivalent combination of education and experience
- Ability to work in a hospital/healthcare environment
- Ability to work flexible hours as needed (2nd or 3rd shifts; weekends, on-call; mandatory extra hours)
- Ability to safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment
- Must reside in or within commuting distance to Valhalla, NY
Benefits
- Paid Time Off
- 401(k) up to 7% match
- HSA with company contribution
- Stock Purchase Plan
- Education Reimbursement
- Overtime Eligible
- On-call Pay
- Training and advancement opportunities
Company overview
Koninklijke Philips N.V., commonly known as Philips, is a Dutch multinational health technology company that has evolved from its origins as a consumer electronics conglomerate into a leading global healthcare solutions provider. Founded in 1891 in Eindhoven, Netherlands, Philips has transformed its business focus since the 2010s to concentrate exclusively on health technology. The company operates through three main divisions: Diagnosis and Treatment, which manufactures advanced medical imaging equipment including MRI, CT, and ultrasound scanners; Connected Care, specializing in patient monitoring systems and respiratory care products under the Respironics brand; and Personal Health, producing consumer healthcare products like electric shavers, Sonicare toothbrushes, and Avent childcare items. With 68,419 employees worldwide and annual revenues of €18.02 billion (2024), Philips maintains its global headquarters in Amsterdam while operating manufacturing, R&D, and sales facilities across 26 countries. The company has strategically divested its consumer electronics, lighting, and home appliance businesses to become a pure-play health technology organization, positioning itself at the forefront of medical innovation and digital healthcare solutions.