Biomedical Technician
Fresenius Medical Care
Summary
Under supervision is responsible for the operational condition, maintenance, and repair of all water systems, medical equipment, and mechanical/electrical systems so as to ensure safety of the patients as well as the staff operating the equipment. Responsible for inventory and housekeeping as required. Assists in cost containment in the facility.
Job description
Purpose and Scope
Under supervision is responsible for the operational condition, maintenance, and repair of all water systems, medical equipment, and mechanical/electrical systems so as to ensure safety of the patients as well as the staff operating the equipment. Responsible for inventory and housekeeping as required. Assists in cost containment in the facility.
Customer Service
- Responsible for driving the FMS culture through values and customer service standards.
- Accountable for outstanding customer service to all external and internal customers.
- Develops and maintains effective relationships through effective and timely communication.
- Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
Principal Duties and Responsibilities
- Maintains, tests and repairs all water treatment equipment, dialysis equipment, medical equipment, testing equipment, and mechanical/electrical systems as recommended by the manufacturer and by procedures established by FMCNA Clinical/Technical services as documented in the Technical Policies and Standards manual.
- Documents all maintenance and repairs.
- Ensures safety checks and routine tasks are conducted and documented in a timely fashion according to the established procedures.
- Conducts housekeeping check and follows-up housekeeping problems.
- Responsible for water treatment equipment cleaning and disinfecting.
- Ensures all testing equipment is properly maintained and calibrated.
- Ensures all areas are safe and clean - that environmental integrity and aesthetics are maintained.
- Conducts building maintenance as needed.
- Responsible for coordination of medical waste disposal.
- Collects and organizes supplies restocking relevant areas as needed.
- Assists in ordering and receiving disposable supplies.
- Assists in creating SAP purchase orders for supplies.
- Assists in conducting monthly and quarterly inventory of supplies with cost reporting through facility specific records.
- Evaluates and reports the current equipment inventory to appropriate sources.
Patient Care
- Ensures visibility to patients with daily walk through during treatment times, when possible.
- Reinforces the concept of UltraCare™ and customer service - ensures availability for patient's questions and concerns.
- As requested, provides instructive tours of the water treatment equipment for patients and explains the basics of the machines.
Clerical & Administrative
- Processes water and dialysate samples according to specified procedures, package samples for shipping.
- Participates in the completion and documentation of ongoing technical QAPI activities as appropriate.
Other
- Provides assistance at other facilities and/or acute programs, transport equipment and supplies as needed.
- Other duties as assigned.
Physical Demands and Working Conditions
- The position involves moderately active work including walking and standing for considerable lengths of time. Bending down to floor level is required for some repair and maintenance of equipment.
- The position requires a considerable amount of physical work. There is a two-person assist program and equipment available for moving the heavier loads/equipment. The employee must regularly move boxes, drums, and equipment of up to 600 lbs. in weight. The use of dollies or other equipment is mandatory while moving items that weigh approximately 600 lbs. The employee must frequently mix and lift chemical and water solutions of up to 50 lbs. up as high as 5 feet.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. There may be some potential exposure to chemicals and infectious materials, however, proper training will be provided to handle any of these type chemicals and infectious materials.
Requirements
- High school/Vocational diploma or G.E.D.
- At least six months experience working in a technical (industry/hospital) setting.
- Must demonstrate organizational and leadership skills, including those required to problem-solve in a medical, health care environment.
- Attend all technical training programs required by state/federal regulations and FMCNA policy.
- Valid Driver's License and/or ability to cover at other facilities and transport equipment and supplies as needed.
- Continued employment contingent upon successful completion of the FMCNA Training Program for Technical Staff.
- Technician training or AA Degree in electronics preferred.
Company overview
Fresenius Medical Care AG & Co. KGaA is the world's leading provider of products and services for individuals with renal diseases, serving as a global healthcare company specializing in kidney dialysis treatment. Founded in 1996 and headquartered in Bad Homburg, Germany with North American operations based in Waltham, Massachusetts, the company operates an extensive network of 4,171 outpatient dialysis centers across approximately 50 countries, serving over 345,000 dialysis patients worldwide. As the clear market leader in dialysis services, Fresenius Medical Care holds a dominant 38% market share of the dialysis market in the United States. The company provides comprehensive renal care solutions including hemodialysis machines, dialyzers, peritoneal dialysis solutions, and related medical devices through its 42 production sites globally. With approximately 128,000 employees, Fresenius Medical Care focuses on improving patients' quality of life through innovative technologies and therapies for end-stage renal disease treatment, offering both in-center and home dialysis options while maintaining a strong commitment to value-based care and patient well-being.